For Georgia
I am having a problem getting a door to door sales company to honor the 3 Day Cooling Off period for meat that was purchased. After looking up their information online I left a message about canceling and also sent an email.
They never contacted me so I called them. The owner answered and said that BOB was my salesman and he would have him contact me about refund and return of merchandise. Bob was off so I would get a call the next day. I received no call. I called them the day after several times and was sent to voicemail. Finally I get BOB and he tries to arrange to exchage. I told him that is not what I wanted all i want is a refund and I am within my rights under law to receive one. He said that he doesnt know of such law and he opperates under USDA standards .... He in the end says he will ask his boss. Never heard back.
I call and speak with the boss/owner. At first he says he does remember our conversation. Then that they do not do refunds ... Grills me on why I do not what the product ... then brushes me off saying BOB is an independant contractor and will have him call me. I also offered to email him both ga law and Dept of Agri. site stating the law in which he refused.
I do not have a receipt and wrote a check. On the check memo I stated the company that the money was going to and for what.
What would be you suggestion
I am having a problem getting a door to door sales company to honor the 3 Day Cooling Off period for meat that was purchased. After looking up their information online I left a message about canceling and also sent an email.
They never contacted me so I called them. The owner answered and said that BOB was my salesman and he would have him contact me about refund and return of merchandise. Bob was off so I would get a call the next day. I received no call. I called them the day after several times and was sent to voicemail. Finally I get BOB and he tries to arrange to exchage. I told him that is not what I wanted all i want is a refund and I am within my rights under law to receive one. He said that he doesnt know of such law and he opperates under USDA standards .... He in the end says he will ask his boss. Never heard back.
I call and speak with the boss/owner. At first he says he does remember our conversation. Then that they do not do refunds ... Grills me on why I do not what the product ... then brushes me off saying BOB is an independant contractor and will have him call me. I also offered to email him both ga law and Dept of Agri. site stating the law in which he refused.
I do not have a receipt and wrote a check. On the check memo I stated the company that the money was going to and for what.
What would be you suggestion