Hello,
First I would like to thank everyone in advance for any help or insight they provide. I have had major billing, and service problems with dish network, the original sales person lied, the installing made mistakes, and I still do not have the service I ordered. Now on to the issue at hand, last friday FOX removed a few channels from dish network. Now, a few weeks prior I upgraded my service plan to include FX, and fox sports network. Now that those channels are not available I will be charged fees (~$30) just to move back to my previous service level. Regardless, now that thay have removed service from my account I believe I am within my rights to cancel without paying their rediculous cancellation fees. I will provide links to the contract I signed, and well as the letter I plan to send, I would greatly appreaciate a proofing of this letter as I do not have any legal experience.
Here is the Residential Agreement I signed:
http://www.dishnetwork.com/downloads/legal/RCA.pdf
This is the letter I plan to send:
October 4th 2010
Dish Network
9601 S. Meridian Blvd.
Englewood, CO 80112
REF: Account # XXXXXXXXXXX
Dish Network,
You are hereby notified under provisions of Wisconsin Agriculture, Trade & Consumer Protection Law, Chapter 123; your attempts to collect termination fees from me are unlawful.
On October 1, 2010 you altered my services provided as specified by law in ATCP 123.4, additionally you failed to give me due notice as specified by law ATCP 123.04 (1). Subsequently I contacted your company immediately and requested a cancellation of all services; I was notified by multiple employees of your organization that I would be charged a termination fee in the amount of $240.00. This fee is unlawful per ATCP 123.10 (7).
Your organization must CEASE & DESIST all attempts to collect termination fees and cancel all services from your company immediately. Failure to comply with this law will result in my immediately filing a complaint with Wisconsin Attorney General's office. I have already filed a complaint with the Wisconsin Consumer Protection Agency; additionally I will pursue all criminal and civil claims against your company if this issue is not resolved within 72 hours upon the receipt of this letter.
Regards,
----------------------------------------------
Again any input will be extremely helpful
Regards,
Tim
First I would like to thank everyone in advance for any help or insight they provide. I have had major billing, and service problems with dish network, the original sales person lied, the installing made mistakes, and I still do not have the service I ordered. Now on to the issue at hand, last friday FOX removed a few channels from dish network. Now, a few weeks prior I upgraded my service plan to include FX, and fox sports network. Now that those channels are not available I will be charged fees (~$30) just to move back to my previous service level. Regardless, now that thay have removed service from my account I believe I am within my rights to cancel without paying their rediculous cancellation fees. I will provide links to the contract I signed, and well as the letter I plan to send, I would greatly appreaciate a proofing of this letter as I do not have any legal experience.
Here is the Residential Agreement I signed:
http://www.dishnetwork.com/downloads/legal/RCA.pdf
This is the letter I plan to send:
October 4th 2010
Dish Network
9601 S. Meridian Blvd.
Englewood, CO 80112
REF: Account # XXXXXXXXXXX
Dish Network,
You are hereby notified under provisions of Wisconsin Agriculture, Trade & Consumer Protection Law, Chapter 123; your attempts to collect termination fees from me are unlawful.
On October 1, 2010 you altered my services provided as specified by law in ATCP 123.4, additionally you failed to give me due notice as specified by law ATCP 123.04 (1). Subsequently I contacted your company immediately and requested a cancellation of all services; I was notified by multiple employees of your organization that I would be charged a termination fee in the amount of $240.00. This fee is unlawful per ATCP 123.10 (7).
Your organization must CEASE & DESIST all attempts to collect termination fees and cancel all services from your company immediately. Failure to comply with this law will result in my immediately filing a complaint with Wisconsin Attorney General's office. I have already filed a complaint with the Wisconsin Consumer Protection Agency; additionally I will pursue all criminal and civil claims against your company if this issue is not resolved within 72 hours upon the receipt of this letter.
Regards,
----------------------------------------------
Again any input will be extremely helpful
Regards,
Tim
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