Hi
I didn't know who else to ask so I'm hoping that someone here will have an answer. I took my car in for an oil change and front brakes hange as well. This place has a good deal on the oil changes and I took my caR there before so... Ok..I waited for about 2hrs-payed-and was told the keys are in the car have a nice day.ok..all good. I noticed that the blacknes on my hub caps were still there(they give you a complimentary car wash), and when I looked inside it was a mess. I understand they don't do the interior wash...so why were all the things from my glove comp. on the floor, as well as all my change...Ok I think nothing of it. As I'm driving I 'm noticing that my wheel is all wrong. I try to adjust it-up down-nothing. Its very wrong. I get home, and ask my mom and dad if they see that smething's wrong with the wheel. They both notice right away that the wheel is bent. like the top part of the circle is sticking out a lot. Then I notice that the whole wheel's yanked out and I can now see behind it. Maybe the airbag went off...I don't know. I then inspect the whole car and find that my tail light is also way out-yet sturdy. But I can fit my cell phone in the space betqween the plastic and the car! BBig scratch(hook like) on top of the bumper. So I'm thinking it looks like it was droped or hit. I went back there-and they tried their bs...are you sure, or we get blamed for a lot..or you are a girl kinda thing. The lady goes in to look at my paper work-because she sys they mark all the scratches, dents etc when you 1st give them the car. Comes back and says"crap I didn't mark anything".Ok thats in my favor.Tells me its best if i come back in the morning. I don't wana go there by myself and get the girl treatment..but they will try to wiggle out of this. what should I do???? I don't want to gain extra just what I payed for and what they ruined. Oh and they told me they'd put in factory brakes-NOPE-those are some cheap brakes they put in. I never had a chance to talk to the guy or to see what he's doing. So someone....please point me in the right direction.!!!
Thank you
L
I didn't know who else to ask so I'm hoping that someone here will have an answer. I took my car in for an oil change and front brakes hange as well. This place has a good deal on the oil changes and I took my caR there before so... Ok..I waited for about 2hrs-payed-and was told the keys are in the car have a nice day.ok..all good. I noticed that the blacknes on my hub caps were still there(they give you a complimentary car wash), and when I looked inside it was a mess. I understand they don't do the interior wash...so why were all the things from my glove comp. on the floor, as well as all my change...Ok I think nothing of it. As I'm driving I 'm noticing that my wheel is all wrong. I try to adjust it-up down-nothing. Its very wrong. I get home, and ask my mom and dad if they see that smething's wrong with the wheel. They both notice right away that the wheel is bent. like the top part of the circle is sticking out a lot. Then I notice that the whole wheel's yanked out and I can now see behind it. Maybe the airbag went off...I don't know. I then inspect the whole car and find that my tail light is also way out-yet sturdy. But I can fit my cell phone in the space betqween the plastic and the car! BBig scratch(hook like) on top of the bumper. So I'm thinking it looks like it was droped or hit. I went back there-and they tried their bs...are you sure, or we get blamed for a lot..or you are a girl kinda thing. The lady goes in to look at my paper work-because she sys they mark all the scratches, dents etc when you 1st give them the car. Comes back and says"crap I didn't mark anything".Ok thats in my favor.Tells me its best if i come back in the morning. I don't wana go there by myself and get the girl treatment..but they will try to wiggle out of this. what should I do???? I don't want to gain extra just what I payed for and what they ruined. Oh and they told me they'd put in factory brakes-NOPE-those are some cheap brakes they put in. I never had a chance to talk to the guy or to see what he's doing. So someone....please point me in the right direction.!!!
Thank you
L