AbsoluteSilver
Junior Member
What is the name of your state (only U.S. law)? Ohio
We called up Hughesnet after we got a flyer in the mail for free standard installation. We ok it on the phone with the guy and my dad asks "So it's just the $69 right? No other charges or anything?" The guy told him "No just the $69, that's all you'll have to pay." Installation guy comes and puts the satellite on the roof and everything and my dad isn't home so I sign the papers stating he did the standard installation. The guy assured me that's all that paper was for. My name wasn't on the account, my dad's was. Next week we get a bill stating we owe over $400. The people on the phone argue that it was not a standard installation, the paper stated it was, and argued we bought the equipment when we stated lease only. Then they say "ok but you still have to pay $127." I said "What for? The guy said we only had to pay $69 after the free installtion." Woman says "Nope there's a $99 activation fee." (The internet was never activated) We told them forget it then and we'll send the equipment back. The internet, still never activated, was charged another $69 (the bill then being over $200) when we said we weren't going to keep it. Then we were threatened for early termination fees (again, internet never activated in the first place). Now they have sent it into collections and they put my name on the bill. Even though my name isn't even on the account anywhere. So now I'm being harrassed by a collection agency saying I owe around $960 and thanks to the drama from hughesnet I was never able to start my schooling. I just today received the box to ship their equipment back after their debt collector has been harrassing me for the last week or so and the bill to and ship to names are for my dad, my name isn't even on it along with a letter saying the account is now terminated, which we've disputed since day one. I also have a screenshot of the account which does not have my name anywhere on it. I talked to someone who's husband worked with another similar company that used to deal with things like this and according to them since I signed that paper I legally voided the contract since my name wasn't even on the account or contract and said I might be able to file a damage claim for the equipment installed on my roof and either not have to pay or have the amount greatly reduced?
We called up Hughesnet after we got a flyer in the mail for free standard installation. We ok it on the phone with the guy and my dad asks "So it's just the $69 right? No other charges or anything?" The guy told him "No just the $69, that's all you'll have to pay." Installation guy comes and puts the satellite on the roof and everything and my dad isn't home so I sign the papers stating he did the standard installation. The guy assured me that's all that paper was for. My name wasn't on the account, my dad's was. Next week we get a bill stating we owe over $400. The people on the phone argue that it was not a standard installation, the paper stated it was, and argued we bought the equipment when we stated lease only. Then they say "ok but you still have to pay $127." I said "What for? The guy said we only had to pay $69 after the free installtion." Woman says "Nope there's a $99 activation fee." (The internet was never activated) We told them forget it then and we'll send the equipment back. The internet, still never activated, was charged another $69 (the bill then being over $200) when we said we weren't going to keep it. Then we were threatened for early termination fees (again, internet never activated in the first place). Now they have sent it into collections and they put my name on the bill. Even though my name isn't even on the account anywhere. So now I'm being harrassed by a collection agency saying I owe around $960 and thanks to the drama from hughesnet I was never able to start my schooling. I just today received the box to ship their equipment back after their debt collector has been harrassing me for the last week or so and the bill to and ship to names are for my dad, my name isn't even on it along with a letter saying the account is now terminated, which we've disputed since day one. I also have a screenshot of the account which does not have my name anywhere on it. I talked to someone who's husband worked with another similar company that used to deal with things like this and according to them since I signed that paper I legally voided the contract since my name wasn't even on the account or contract and said I might be able to file a damage claim for the equipment installed on my roof and either not have to pay or have the amount greatly reduced?