CuriousNEd
Junior Member
What is the name of your state (only U.S. law)? PA
I brought my wedding dress to a local dry cleaner who had a huge sign in window saying we clean and preserve wedding dresses. My dress had some dirt along the bottom of the train other than that it was in great condition no spills or stains. They said they would be able to clean it for me. I signed no waiver or anything to do with the dress and liability. I came back and the dress still had the dirt on bottom. It didn't even look as if they had tried to clean it. They offered to clean it again.
Upon my returning again to pick it up the dress had been ruined by the cleaning process. the dirt was still there but now the lace and bottom of dress which is silk was shriveled up like it had been scorched with heat. Many of the crystals that were on the dress were broken off or cracked in half.
This dress was going up for sale in a local bridal shop for resale they requested I have it cleaned before they would put it up for sale.
In express my anger and disbelief that they ruined my dress the manager of the store made it clear that in her words Wedding dresses are suppose to only be worn once and not meant to be cleaned. And that they had no liability for the dress because they followed the manufactures cleaning process on tag. So it was the manufactures fault and not there's. Do I have legal recourse?
I brought my wedding dress to a local dry cleaner who had a huge sign in window saying we clean and preserve wedding dresses. My dress had some dirt along the bottom of the train other than that it was in great condition no spills or stains. They said they would be able to clean it for me. I signed no waiver or anything to do with the dress and liability. I came back and the dress still had the dirt on bottom. It didn't even look as if they had tried to clean it. They offered to clean it again.
Upon my returning again to pick it up the dress had been ruined by the cleaning process. the dirt was still there but now the lace and bottom of dress which is silk was shriveled up like it had been scorched with heat. Many of the crystals that were on the dress were broken off or cracked in half.
This dress was going up for sale in a local bridal shop for resale they requested I have it cleaned before they would put it up for sale.
In express my anger and disbelief that they ruined my dress the manager of the store made it clear that in her words Wedding dresses are suppose to only be worn once and not meant to be cleaned. And that they had no liability for the dress because they followed the manufactures cleaning process on tag. So it was the manufactures fault and not there's. Do I have legal recourse?