mtpattonar
Junior Member
What is the name of your state (only U.S. law)? Arkansas
Car repair from hell: I needed a new engine and was promised it in two weeks. It took 6 weeks and $1700. At one point during this time, he called one afternoon to say my vehicle was ready, but called again next mid-morning to say there was a problem with the repair that had to be fixed. When I finally picked up my vehicle, the repair failed one day later. Simultaneously with the failed repair, my electrical system failed, including the battery, alternator, and several fuses. My electrical system was having no issues prior to the original engine failure. Coincidence? Maybe, but I spoke to an engine mechanic at another garage and he said that was highly suspicious. Also, I had no idea at the time, but I found out later the garage I chose outsources their engine repairs to another garage, and did so without informing me. And I did not know until I picked up my car the first time and received the invoice that he had actually installed a "used" engine. He had never said to me that I would be receiving a used engine. If he had, I would not have okayed the repair. My questions: how many opportunities (he's had two already), and how much time, must I give this jerk to correctly repair my vehicle before pursuing legal action? And what are my legal options? If I sue, can I claim the electrical repairs, and how can I prove they were caused by the faulty engine repairs? Is it legal and or ethical to outsource a repair of this nature without informing the customer? Is it legal and or ethical to install a used engine without informing the customer? Would a complaint to my state Attorney General be of any use? My state is Arkansas
Car repair from hell: I needed a new engine and was promised it in two weeks. It took 6 weeks and $1700. At one point during this time, he called one afternoon to say my vehicle was ready, but called again next mid-morning to say there was a problem with the repair that had to be fixed. When I finally picked up my vehicle, the repair failed one day later. Simultaneously with the failed repair, my electrical system failed, including the battery, alternator, and several fuses. My electrical system was having no issues prior to the original engine failure. Coincidence? Maybe, but I spoke to an engine mechanic at another garage and he said that was highly suspicious. Also, I had no idea at the time, but I found out later the garage I chose outsources their engine repairs to another garage, and did so without informing me. And I did not know until I picked up my car the first time and received the invoice that he had actually installed a "used" engine. He had never said to me that I would be receiving a used engine. If he had, I would not have okayed the repair. My questions: how many opportunities (he's had two already), and how much time, must I give this jerk to correctly repair my vehicle before pursuing legal action? And what are my legal options? If I sue, can I claim the electrical repairs, and how can I prove they were caused by the faulty engine repairs? Is it legal and or ethical to outsource a repair of this nature without informing the customer? Is it legal and or ethical to install a used engine without informing the customer? Would a complaint to my state Attorney General be of any use? My state is Arkansas