What is the name of your state (only U.S. law)? CA
Do I have any recourse against a hotel that just cancelled my reservation for no apparent reason? I got an email stating that my reservation (made 6 months ago) was cancelled. After calling customer service, nobody knows why it happened, and they say they cannot reinstate the reservation because that room has now been reserved to someone else. There are no more available rooms in the city for those dates due to a large convention, so I now have no other place to stay. The nearest available room is 8 miles away and $400 per night, which is double what I had reserved the first room for. Is there any legal recourse that I have, or can hotels just do that to people?
Thank you for your advice.
Do I have any recourse against a hotel that just cancelled my reservation for no apparent reason? I got an email stating that my reservation (made 6 months ago) was cancelled. After calling customer service, nobody knows why it happened, and they say they cannot reinstate the reservation because that room has now been reserved to someone else. There are no more available rooms in the city for those dates due to a large convention, so I now have no other place to stay. The nearest available room is 8 miles away and $400 per night, which is double what I had reserved the first room for. Is there any legal recourse that I have, or can hotels just do that to people?
Thank you for your advice.