mahmoud316
Member
What is the name of your state (only U.S. law)? CA
Hi.
I run a small business. It's just me and a bunch of independent contractors.
Last night, a client emailed me and said they need our services. I sent her a contract to sign and she said she doesn't have a scanner at home and can't sign it. But she would like to book and she will send the signed contract in the morning. So I booked an independent contractor that same night.
In the morning, she emails me and says she doesn't need my services, "my coworker had already booked someone, sorry for the inconvenience"
However, this contract that I sent her, and all our previous contracts (she has worked with us before) state that there are no cancellations. Meaning once booking is made, we need to be paid. This is simply because my IC's have this same cancellation policy, I am being charged by my IC's.
I explained to her politely in email that there are no cancellations and she needs to pay. She has not responded.
This is a law office and I am fixing to contact her higher-ups and explain the situation.
What do you guys think?
should I be rude or polite? should I threaten to sue, or is it too soon for that? Is the person who emailed responsible to pay the fee out of her own pocket, or is her company responsible? Do I even have a case without a signature?
Hi.
I run a small business. It's just me and a bunch of independent contractors.
Last night, a client emailed me and said they need our services. I sent her a contract to sign and she said she doesn't have a scanner at home and can't sign it. But she would like to book and she will send the signed contract in the morning. So I booked an independent contractor that same night.
In the morning, she emails me and says she doesn't need my services, "my coworker had already booked someone, sorry for the inconvenience"
However, this contract that I sent her, and all our previous contracts (she has worked with us before) state that there are no cancellations. Meaning once booking is made, we need to be paid. This is simply because my IC's have this same cancellation policy, I am being charged by my IC's.
I explained to her politely in email that there are no cancellations and she needs to pay. She has not responded.
This is a law office and I am fixing to contact her higher-ups and explain the situation.
What do you guys think?
should I be rude or polite? should I threaten to sue, or is it too soon for that? Is the person who emailed responsible to pay the fee out of her own pocket, or is her company responsible? Do I even have a case without a signature?