I
ismtm
Guest
So. California
I have a company that sells wireless phones to businesses. Recently the wireless co. is claiming fraud on 40 accounts sold of the 10000+ total accounts sold in the past 2 1/2 years. In my contract it states that if fraud occurs I am to pay for the entire loss incurred including ran up bills. The total bill for these 40 accounts ran up to 73,000 dollars. These 40 accounts somehow slipped though the wireless companies credit check process (which is supposed to detect potential fraud by cross referencing names/addresses/phone#'s). My question is, is there anyway that they can prove my company is guilty without even showing me a trace of evidence we had anything to do with this? And is there a way we can stop them from withholding current commissions until we get proof and a fair hearing?
Without proper training and better safegaurds against fraud can this company hold us solely responsible for the fraud when obviously either the wireless co. or the credit check company fowled up somewhere in allowing these customers to run up such a ridiculus bill.
I have a company that sells wireless phones to businesses. Recently the wireless co. is claiming fraud on 40 accounts sold of the 10000+ total accounts sold in the past 2 1/2 years. In my contract it states that if fraud occurs I am to pay for the entire loss incurred including ran up bills. The total bill for these 40 accounts ran up to 73,000 dollars. These 40 accounts somehow slipped though the wireless companies credit check process (which is supposed to detect potential fraud by cross referencing names/addresses/phone#'s). My question is, is there anyway that they can prove my company is guilty without even showing me a trace of evidence we had anything to do with this? And is there a way we can stop them from withholding current commissions until we get proof and a fair hearing?
Without proper training and better safegaurds against fraud can this company hold us solely responsible for the fraud when obviously either the wireless co. or the credit check company fowled up somewhere in allowing these customers to run up such a ridiculus bill.