employee speaking for a company?

WI

If an employee of a company tells me something (in this case, that a mail in rebate will be approved without a membership number), does s/he speak for the company, legally? If they decide to deny my rebate, can I use what she said? More of an FYI than anything else?

johto said:

WI

If an employee of a company tells me something (in this case, that a mail in rebate will be approved without a membership number), does s/he speak for the company, legally? If they decide to deny my rebate, can I use what she said? More of an FYI than anything else?

Click to expand...

My response:

Yes, it falls under the category of "Principle / Agent" law.

When an employee (agent) conducts the business of the employer (principle), and it is said to you under the course and scope of the employment, the employee is, in effect, speaking for the employer just as if the employer said these things directly to you.

The only problem, however, is proof. Oral statements, without a writing, are difficult, if not impossible, to prove and allows the employer to maintain "deniability". So, get all promises in writing.

IAAL