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sean24
Guest
Last January I signed a 12-month agreement with Cingular in Ithaca, NY. On 1 June 2001, I transferred my service to Central Massachusetts (where I live now). There were several problems with the transfer - I continued to be billed (for $300) on my old account and was never sent a new/modified contract to sign for my service in Mass.
I am terribly displeased with Cingular and want to switch carriers next month. When I called to inquire about it, however, they said that the market transfer resulted in a new contract term that does not expire until next June. I said I was never told of this and never signed anything agreeing to it. They claim that by using the service I agreed to the contract and it doesn't matter that I didn't sign anything.
I realize that using the service could imply agreement, but what if I was not aware of all the terms of the contract (specifically the new term of the agreement)?
Thanks,
Sean
I am terribly displeased with Cingular and want to switch carriers next month. When I called to inquire about it, however, they said that the market transfer resulted in a new contract term that does not expire until next June. I said I was never told of this and never signed anything agreeing to it. They claim that by using the service I agreed to the contract and it doesn't matter that I didn't sign anything.
I realize that using the service could imply agreement, but what if I was not aware of all the terms of the contract (specifically the new term of the agreement)?
Thanks,
Sean