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DavidP
Guest
I recently bought a camcorder at a BestBuy store in Illinois. I had initially selected a model I preferred, but was encouraged to purchase another model. The salesperson seemed sincere and very knowledgeable, so I chose the model he recommended. He then informed me that I could take it home and try it out, and that if I decided I didn't like it, I could return it within 14 days. I brought the camcorder home, opened the package and tested it out. I began having second thoughts, and, after doing some additional research, decided I should have brought the model I originally had picked out.
Two days after my purchase, I attempted to return the camcorder to the store, but was then informed I would have to pay a 15% restocking fee. This policy was actually printed on the back of the receipt, although I only know this because they pointed it out when I tried returning it. The salesperson (unintentionally) misled me to believe I had 14 days to try out the camcorder, and never mentioned the restocking fee.
I want to know if I have any grounds for not paying the restocking fee and appreciate any advice you can offer.
Two days after my purchase, I attempted to return the camcorder to the store, but was then informed I would have to pay a 15% restocking fee. This policy was actually printed on the back of the receipt, although I only know this because they pointed it out when I tried returning it. The salesperson (unintentionally) misled me to believe I had 14 days to try out the camcorder, and never mentioned the restocking fee.
I want to know if I have any grounds for not paying the restocking fee and appreciate any advice you can offer.