hawkeye2188
Junior Member
What is the name of your state (only U.S. law)? Iowa
The blower motor in my car quit working. So I took it to a dealership where I get my oil changed to get an estimate for how much it would cost. I called the next morning and they said that the car was under warranty and it would be fixed. I didnt think it was, but I went ahead and said okay go ahead and fix it since it is under warranty. As the days went on they kept having to put a different part in and take it out because that didnt resolve the issue and I kept asking if it was under warranty which they said it was. This went on for 10 days.
Then I was looking around there lot and had found a car I was interested in trading my car in for. They pulled a vehicle history report on my car only to find out it had been in an accident prior to me owning it. On the vehicle history report I had when I purchased the car, it said the vehicle had not been in an accident.
Well the next morning they call and say they have good news and bad news. Good news was my car was fixed, the bad news was the car was no longer under warranty so there is $679 bill waiting for me to pay before I get my car back. Now I understand that an accident can void a warranty, but what I dont understand and what I really want info on is how can they tell me for 10 days it is under warranty and then on the 11th tell me it is not and charge me for all the work they had thought was under warranty?
Is there anything I can do in this situation regarding the fact that they told me for 10 days my car would be covered and then come to find it is not and they are charging me for 10 days of labor? Basically what I'm asking is if i took them to small claims court would I stand a chance of having the bill dropped/reduced? I have tried working it out with the dealership and they said it was originally $785 and they knocked it down to $679. (I considered that a slap in the face.)
The blower motor in my car quit working. So I took it to a dealership where I get my oil changed to get an estimate for how much it would cost. I called the next morning and they said that the car was under warranty and it would be fixed. I didnt think it was, but I went ahead and said okay go ahead and fix it since it is under warranty. As the days went on they kept having to put a different part in and take it out because that didnt resolve the issue and I kept asking if it was under warranty which they said it was. This went on for 10 days.
Then I was looking around there lot and had found a car I was interested in trading my car in for. They pulled a vehicle history report on my car only to find out it had been in an accident prior to me owning it. On the vehicle history report I had when I purchased the car, it said the vehicle had not been in an accident.
Well the next morning they call and say they have good news and bad news. Good news was my car was fixed, the bad news was the car was no longer under warranty so there is $679 bill waiting for me to pay before I get my car back. Now I understand that an accident can void a warranty, but what I dont understand and what I really want info on is how can they tell me for 10 days it is under warranty and then on the 11th tell me it is not and charge me for all the work they had thought was under warranty?
Is there anything I can do in this situation regarding the fact that they told me for 10 days my car would be covered and then come to find it is not and they are charging me for 10 days of labor? Basically what I'm asking is if i took them to small claims court would I stand a chance of having the bill dropped/reduced? I have tried working it out with the dealership and they said it was originally $785 and they knocked it down to $679. (I considered that a slap in the face.)