What is the name of your state (only U.S. law)? Indiana
I recently had my girlfriend drop our van off at a repair shop for them to determine what is wrong with it (it blows smoke out of the exhaust when started and a dash light stays on). I had her express to them that I did not want anything done to the vehicle before we were notified of the costs. They said that was understandable and they went about running their tests. The cost came back at around $800. I thought that was a bit extensive and decided I did not want them to go through with the repairs. That is when we were told that there is a $143 cost for running the tests. We did not sign any papers and were under the impression that the test would not cost anything.
I said they can take me to small claims court if they'd like, but I want the van back and I was not going to pay a dime. They told me I cannot get the van back until it's paid.
What are my options?
Thanks,
Casey
I recently had my girlfriend drop our van off at a repair shop for them to determine what is wrong with it (it blows smoke out of the exhaust when started and a dash light stays on). I had her express to them that I did not want anything done to the vehicle before we were notified of the costs. They said that was understandable and they went about running their tests. The cost came back at around $800. I thought that was a bit extensive and decided I did not want them to go through with the repairs. That is when we were told that there is a $143 cost for running the tests. We did not sign any papers and were under the impression that the test would not cost anything.
I said they can take me to small claims court if they'd like, but I want the van back and I was not going to pay a dime. They told me I cannot get the van back until it's paid.
What are my options?
Thanks,
Casey