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is this a case for small claims?

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frustrateddrive

Junior Member
What is the name of your state? New York

My neighborhood garage locked my car keys in my car and then obviously tried to pry the door open. Their attempt resulted in damage to the body of my leased vehicle as well as the door. Since reporting the incident I have been given the run around. I've been told to return numerous times, have been provided atrocious customer service, have been refused information (ie: supervisor names/contact information) and have been told that the facility does not pay for "that type of damage" only dents, scratches and broken glass. I don't understand how a parking garage has the right to pick and choose what repairs they cover and I believe that the behavior of the staff aside from irresponsible is questionable. I have not been able to locate any information regarding this business online (ie- BBB). I'd like to inquire regarding my legal rights, and whether to seek representation.
 


HomeGuru

Senior Member
What is the name of your state? New York

My neighborhood garage locked my car keys in my car and then obviously tried to pry the door open. Their attempt resulted in damage to the body of my leased vehicle as well as the door. Since reporting the incident I have been given the run around. I've been told to return numerous times, have been provided atrocious customer service, have been refused information (ie: supervisor names/contact information) and have been told that the facility does not pay for "that type of damage" only dents, scratches and broken glass. I don't understand how a parking garage has the right to pick and choose what repairs they cover and I believe that the behavior of the staff aside from irresponsible is questionable. I have not been able to locate any information regarding this business online (ie- BBB). I'd like to inquire regarding my legal rights, and whether to seek representation.
**A: yes, sue them and win.
 

dcatz

Senior Member
I don't understand how a parking garage has the right to pick and choose what repairs they cover
Just an added comment? You may find their terms of coverage spelled out in very small print on the back of your parking ticket. If so, the “agreement” that you accepted when parking there is often termed a “contract of adhesion” and is equally often denounced as contrary to public policy.
 

frustrateddrive

Junior Member
Just an added comment? You may find their terms of coverage spelled out in very small print on the back of your parking ticket. If so, the “agreement” that you accepted when parking there is often termed a “contract of adhesion” and is equally often denounced as contrary to public policy.
Actually, there parking ticket says absolutely nothing. Its white ticket with a number on it. That's all.
 

BL

Senior Member
What is the name of your state? New York

My neighborhood garage locked my car keys in my car and then obviously tried to pry the door open. Their attempt resulted in damage to the body of my leased vehicle as well as the door. Since reporting the incident I have been given the run around. I've been told to return numerous times, have been provided atrocious customer service, have been refused information (ie: supervisor names/contact information) and have been told that the facility does not pay for "that type of damage" only dents, scratches and broken glass. I don't understand how a parking garage has the right to pick and choose what repairs they cover and I believe that the behavior of the staff aside from irresponsible is questionable. I have not been able to locate any information regarding this business online (ie- BBB). I'd like to inquire regarding my legal rights, and whether to seek representation.
Report the damage to the insurance Co.

You are required to have coverage for damages , correct ?
 

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