What is the name of your state? Texas
Compusa refuses to repair laptop under TAP warranty. Took it in and they returned saying repaired. They said they replaced battery and replaced the motherboard that has the power plug on it. Took it back within the same week realizing repairs were not done. Had same exact problem. Although I could not tell if motherboard was replaced it was obvious the battery was not replaced. They now say I have liquid damage. The problem is I did not spill anything and the problem is, the bad power connector is nowhere near where the alleged spill damage is. They showed photos and as a electronic tech for 15 years the photo's are inconclusive and don't have anything to do with problem.
I would like to sue them in Small claims with DTPA. Is this possible and whats requrement do I have. What would the complaint be and if this is covered under Dtpa how would I enter that into complaint. Will court consider my hourly rate for the 40 to 50 hours I have involved? Somehow in the few days in between repairs i was able to spill liquids in such a way that it gave me the same exact symptoms.
Any help would be appreciated.
Compusa refuses to repair laptop under TAP warranty. Took it in and they returned saying repaired. They said they replaced battery and replaced the motherboard that has the power plug on it. Took it back within the same week realizing repairs were not done. Had same exact problem. Although I could not tell if motherboard was replaced it was obvious the battery was not replaced. They now say I have liquid damage. The problem is I did not spill anything and the problem is, the bad power connector is nowhere near where the alleged spill damage is. They showed photos and as a electronic tech for 15 years the photo's are inconclusive and don't have anything to do with problem.
I would like to sue them in Small claims with DTPA. Is this possible and whats requrement do I have. What would the complaint be and if this is covered under Dtpa how would I enter that into complaint. Will court consider my hourly rate for the 40 to 50 hours I have involved? Somehow in the few days in between repairs i was able to spill liquids in such a way that it gave me the same exact symptoms.
Any help would be appreciated.