Aloha, this takes place in Hawai'i and concerns medical billing, payments and debt collection. A dental office outsources billing to a billing company. Somewhere in the process, the billing company gets the wrong address for a patient and the patient does not get billed for services. Because the patient does not pay the bills sent to the wrong address (and never sees the bills) the billing company sends the account to a debt collector. The tenacious debt collector discovers the patient's real address and hits the patient with an enormous bill (interest, etc.). Negotiations never reduce the payment to the original billed services. Patient can establish that their mailing address was well established years before the billing company received the dental office contract. The coercive result is in improper credit ratings. The billing company will not take the case to court because they know they will loose and hope the undeserved credit reports will get an unjust payment. Is there a way to get this into small claims court, or where ever it belongs, to right this wrong even though it is obvious that the shoe is on the wrong foot for small claims court? Mahalo for any help you can provide.