What is the name of your state (only U.S. law)? Wisconsin
A little over a year ago I changed my phone service to bundle it with my cable service to save money. I have always had a non listed non published phone number previously because of a terribly abusive past to myself and my child and I did not want this person to be able to find us. I requested that my number be non listed non published with this company as well, which they assured me they could do. I saw on my bill that I was being charged for this service which was fine. About a month after having changed to this company the harassing phone calls and threats started. I looked on line and called information and sure enough there was my number plain as day listed and published. I had to get the police involved and this company assured me that they did not know what happened and that they would change my phone number for free. At the same time they gave the detectives that I was working with an extremely hard time when they subpoenaed the phone records. It took them almost 3 months to release this information, and when they did it was a mess that the police had a hard time making heads or tails out of.
Almost one year later the harassment started again and to my utter horror I found that my number, address everything about me had been listed and published again! I immedialty called the phone company and they said that they did not know how it happened, but that my request that my number be non listed/ non published was deleted. I asked them how can this be when I am still being charged monthly for this service.
Can someone please tell me what legal action I can take in this matter? I am not being flip when I say that they put me and my child in terrible danger. Thank you in adWhat is the name of your state (only U.S. law)?
A little over a year ago I changed my phone service to bundle it with my cable service to save money. I have always had a non listed non published phone number previously because of a terribly abusive past to myself and my child and I did not want this person to be able to find us. I requested that my number be non listed non published with this company as well, which they assured me they could do. I saw on my bill that I was being charged for this service which was fine. About a month after having changed to this company the harassing phone calls and threats started. I looked on line and called information and sure enough there was my number plain as day listed and published. I had to get the police involved and this company assured me that they did not know what happened and that they would change my phone number for free. At the same time they gave the detectives that I was working with an extremely hard time when they subpoenaed the phone records. It took them almost 3 months to release this information, and when they did it was a mess that the police had a hard time making heads or tails out of.
Almost one year later the harassment started again and to my utter horror I found that my number, address everything about me had been listed and published again! I immedialty called the phone company and they said that they did not know how it happened, but that my request that my number be non listed/ non published was deleted. I asked them how can this be when I am still being charged monthly for this service.
Can someone please tell me what legal action I can take in this matter? I am not being flip when I say that they put me and my child in terrible danger. Thank you in adWhat is the name of your state (only U.S. law)?