R
redphoenix5000
Guest
What is the name of your state? California
My story began on Dec 19, 2001 when my car crashed into a concrete barrier in Monterey county on Highway 101 and was totaled. After filing the police report, my car was towed 50 miles north in San Jose (2 1/2 hours away from Sacramento where I live). This is where my car was looked at and declared as totaled. It is also in San Jose where my insurance agent told me that my car will be kept in storage where I can come and pick up my personal items that were in the car. Background: this was my only car and I am the only person that I know that has (had) a car. I explained this to my agent as I couldn't bring all my stuff back on Amtrack and walk home 3 miles with a large heavy box. She advised the storage place will mail it to me. Later I check up on that and she tells me that they said there is too much there and the shipping is too costly. A month or more goes by as I'm trying to juggle full time school, a sickness that hopitalized me and trying to think of how I can get my stuff. I decide to call my agent and offer to cover the shipping cost and she transfered me to the storage place but refused to give me their name and phone number. When I spoke to them, they said they'll forward it to a different agent in San Jose and she agreed to ship me the items free of charge. ***The problem is that once I received the box of my personal items, everything of amy remote value was missing. I did a mental inventory and assessed that over $1,500 worth of items are now gone. I called my original agent for the storage place's number so I can determine if my stuff is truly stolen so I can file a police report but she refused to give it to me a second time. Please note that the car is still under my ownership. Honestly, I don't have the time for small claims court, but I'm out of $1,500 of my belongings and someone should be responsible for it. What can I do? Who can I go to?
My story began on Dec 19, 2001 when my car crashed into a concrete barrier in Monterey county on Highway 101 and was totaled. After filing the police report, my car was towed 50 miles north in San Jose (2 1/2 hours away from Sacramento where I live). This is where my car was looked at and declared as totaled. It is also in San Jose where my insurance agent told me that my car will be kept in storage where I can come and pick up my personal items that were in the car. Background: this was my only car and I am the only person that I know that has (had) a car. I explained this to my agent as I couldn't bring all my stuff back on Amtrack and walk home 3 miles with a large heavy box. She advised the storage place will mail it to me. Later I check up on that and she tells me that they said there is too much there and the shipping is too costly. A month or more goes by as I'm trying to juggle full time school, a sickness that hopitalized me and trying to think of how I can get my stuff. I decide to call my agent and offer to cover the shipping cost and she transfered me to the storage place but refused to give me their name and phone number. When I spoke to them, they said they'll forward it to a different agent in San Jose and she agreed to ship me the items free of charge. ***The problem is that once I received the box of my personal items, everything of amy remote value was missing. I did a mental inventory and assessed that over $1,500 worth of items are now gone. I called my original agent for the storage place's number so I can determine if my stuff is truly stolen so I can file a police report but she refused to give it to me a second time. Please note that the car is still under my ownership. Honestly, I don't have the time for small claims court, but I'm out of $1,500 of my belongings and someone should be responsible for it. What can I do? Who can I go to?