Nicole1208
Junior Member
What is the name of your state (only U.S. law)? Pennsylvania
Hi. This is the first time I will ever be dealing with a court, so I have no idea where to even start.
Back in the end of August, I sent in a work request via the company website that we rent from. Our dryer, which they provide, was not heating our clothes properly. It took over 2 1/2 hours for our clothes to dry, smelled like something was burning, and the top of our dry was very hot. I mentioned in the work order that I think our vent tubes needed cleaned out before there was a watch mark on the ceiling around the tube and our vents have never been cleaned out since we lived there, for 2 years.
Well eventually at the end of September, they sent a dryer repair company. He said nothing was wrong with the dryer itself, that it was probably the vents that needed cleaned out. He didn't know where the vents were, so he said he would call the property manager, but I never heard anything back.
2 weeks ago, we get a bill for $85 in the mail from the company we rent from. They say we are responsible for paying the bill to have a repair person when nothing was wrong with the dryer. I told them that I said the dryer wasn't heating properly and that I think our vents needed cleaned out. She said the vents have nothing to do with it and we are responsible.
Finally, after talking to the big boss of the company, they sent someone out today, November 1st, to clean out our vents! Now the dryer works perfectly! Now just 30 minutes ago, I get a voicemail saying we are still responsible for the bill because they sent the dryer repairman out when nothing was wrong with the dryer, the dryer was heating fine. Any thoughts?
Hi. This is the first time I will ever be dealing with a court, so I have no idea where to even start.
Back in the end of August, I sent in a work request via the company website that we rent from. Our dryer, which they provide, was not heating our clothes properly. It took over 2 1/2 hours for our clothes to dry, smelled like something was burning, and the top of our dry was very hot. I mentioned in the work order that I think our vent tubes needed cleaned out before there was a watch mark on the ceiling around the tube and our vents have never been cleaned out since we lived there, for 2 years.
Well eventually at the end of September, they sent a dryer repair company. He said nothing was wrong with the dryer itself, that it was probably the vents that needed cleaned out. He didn't know where the vents were, so he said he would call the property manager, but I never heard anything back.
2 weeks ago, we get a bill for $85 in the mail from the company we rent from. They say we are responsible for paying the bill to have a repair person when nothing was wrong with the dryer. I told them that I said the dryer wasn't heating properly and that I think our vents needed cleaned out. She said the vents have nothing to do with it and we are responsible.
Finally, after talking to the big boss of the company, they sent someone out today, November 1st, to clean out our vents! Now the dryer works perfectly! Now just 30 minutes ago, I get a voicemail saying we are still responsible for the bill because they sent the dryer repairman out when nothing was wrong with the dryer, the dryer was heating fine. Any thoughts?