What is the name of your state (only U.S. law)? NY
I recently sold an item on ebay. Two days after I recieved payment I shipped it. It took it a week and a half to get from NY to CO and the buyer thought I delayed in shipping it. He emailed me 7 times about the item and I responded to every one but he only got two of them. It seems they were going to his junk mailbox as spam. I emailed him copies of all the emails with date and header info and he accused me of making them up. He then left me negative feedback saying, "he has aproblem returning mail and is slow shipping so dont hold you breath wait." I have a 253 rating and this is my first negative so I'm very concerned. Ebay won't help and he refused to retract it. Could I take him to NY small claims to have it removed? thanks.
I recently sold an item on ebay. Two days after I recieved payment I shipped it. It took it a week and a half to get from NY to CO and the buyer thought I delayed in shipping it. He emailed me 7 times about the item and I responded to every one but he only got two of them. It seems they were going to his junk mailbox as spam. I emailed him copies of all the emails with date and header info and he accused me of making them up. He then left me negative feedback saying, "he has aproblem returning mail and is slow shipping so dont hold you breath wait." I have a 253 rating and this is my first negative so I'm very concerned. Ebay won't help and he refused to retract it. Could I take him to NY small claims to have it removed? thanks.