What is the name of your state (only U.S. law)? New York
I did a local move within NYC last week and hired a moving company that is well known in the city. I have used them two previous times with good results. The move went well, I tipped the movers $75 each in advance (well over 20% of the total cost of the move) and there were no disagreements or unpleasantness. It was a long day, but the move was pretty smooth.
That night, I went to the plastic bin where I'd put items that I knew I'd need right away. I looked for my Kindle Fire, but only found the power supply. I started tearing apart boxes and did so for the next two days. It was gone. I called the moving company and was told that they would do an investigation which included questing each mover from the crew. They said that they take theft very seriously and I'd hear back from them the following Tuesday. Well, it's Wednesday and I haven't heard back. I called the woman I spoke with in the insurance department and she said she had not heard back from HR yet. She is going to follow-up and get back to me.
I have a bad feeling and suspect this is not going to end well for me. I can't prove that the movers stole the Kindle, but it's definitely not among my possessions which have all been unpacked. The bin was see through and the lid was not securely closed. The Kindle would have been easily visible and accessible. What do I do? I checked the contract I signed and it does not mention anything about theft, only damage. Should I file a police report right away or do I try to deal with the moving company first?
I did a local move within NYC last week and hired a moving company that is well known in the city. I have used them two previous times with good results. The move went well, I tipped the movers $75 each in advance (well over 20% of the total cost of the move) and there were no disagreements or unpleasantness. It was a long day, but the move was pretty smooth.
That night, I went to the plastic bin where I'd put items that I knew I'd need right away. I looked for my Kindle Fire, but only found the power supply. I started tearing apart boxes and did so for the next two days. It was gone. I called the moving company and was told that they would do an investigation which included questing each mover from the crew. They said that they take theft very seriously and I'd hear back from them the following Tuesday. Well, it's Wednesday and I haven't heard back. I called the woman I spoke with in the insurance department and she said she had not heard back from HR yet. She is going to follow-up and get back to me.
I have a bad feeling and suspect this is not going to end well for me. I can't prove that the movers stole the Kindle, but it's definitely not among my possessions which have all been unpacked. The bin was see through and the lid was not securely closed. The Kindle would have been easily visible and accessible. What do I do? I checked the contract I signed and it does not mention anything about theft, only damage. Should I file a police report right away or do I try to deal with the moving company first?