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11-06-2009, 01:21 PM
| | Junior Member | | Join Date: Nov 2009
Posts: 3
| |  need help on a small issue
What is the name of your state (only U.S. law)? new york
i purchased a cell phone it came out to around $160. when i went to activate it to metro pcs there was a broken AT&T phone in its place, i went to best buy spoke to the supervisor and he said he cant help me because it was porbably me who switched them, i tried to talk to an officer there but he said that he cant take my word over his. my question is what can i do, is it worth going to a civil court over $160, probably one of their employees switched it and i have to pay for it now, i shouldnt have to pay for someone else's phone; what can i do? isnt this fraud? any advice is appreciated |
11-06-2009, 03:52 PM
| | Senior Member | | Join Date: Jul 2003 Location: In the good old US of A
Posts: 13,778
| | | Was the phone package opened when you took it to Metro ?
Or did you just take a phone ?
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11-06-2009, 04:03 PM
| | Junior Member | | Join Date: Nov 2009
Posts: 3
| | | it was sealed i opened it at metro pcs and that when i noticed the other phone....it even head the alarm on the ones that all the packages have |
11-06-2009, 04:05 PM
| | Senior Member | | Join Date: Jul 2003 Location: In the good old US of A
Posts: 13,778
| | | Did the Metro rep. see you open it ?
Will he vouch for you ?
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By M : be careful and avoid entering any personal information into your reply (or in your "signature" that is included at the bottom of any message you write). Do not have the sig files contain your name, address, or any other identifying information. Though I must say, some of you have turned them into a minor art forum (i.e., witticisms, sayings, graphics, and so forth). |
11-06-2009, 04:31 PM
| | Junior Member | | Join Date: Nov 2009
Posts: 3
| | | yes he saw me opening it but i dont know if he will vouche for me i am still at work so i will have to go afterwards and ask him....do u think that soemthing can be done?? |
11-06-2009, 05:54 PM
| | Senior Member | | Join Date: Jul 2003 Location: In the good old US of A
Posts: 13,778
| | | [url=http://www.bestbuy.com/site/olspage.jsp?id=cat12104&type=page]BestBuy.com Contact Us Form[/url]
Get him to vouch for you and contact the higher ups and see.
Or get a letter from the rep to vouch for you and file a complaint with your local office of Attorney General. That office would have the consumer contact person info. for that Co.
__________________
By M : be careful and avoid entering any personal information into your reply (or in your "signature" that is included at the bottom of any message you write). Do not have the sig files contain your name, address, or any other identifying information. Though I must say, some of you have turned them into a minor art forum (i.e., witticisms, sayings, graphics, and so forth). | |
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