What is the name of your state? New York
Hi,
I was wondering if anyone can help me here.
We recently bought some furniture and paid half when we bought it. A few days before the scheduled delivery we paid the remainder of the bill. Got a receipt saying we paid in full and we had the furniture delivered. One piece was missing due to a manufacturer delay. So, we agreed for a later delivery. When they call me to tell me they are going to deliver it the guy tells me we owe 500.00. I was shocked. So I called the store and asked to speak to a manager, before I could even say too much he informed us that he would have their lawyer call us because there was an error on the receipt (the salesman added wrong) and we are responsible to pay for it and basically said he wouldn't help me with anything more and hung up.
So I get the receipt and add it up and sure enough there was an error. So I called and spoke to the floor manager and asked him what was going on and he said there was a note saying they were going to notify us but they never did. I told him about the poor customer service etc and being threatened and he tells me....well you owe us 500.00 and you won't get the furniture until then, if you expect to get some money off you can forget it.
If it was their error and I have a recepit that says Paid in Full for the order (I even went to the store to pay it and no one told me about owing 500.00) am I responsible for the amount?
Thanks
nvbb76
Hi,
I was wondering if anyone can help me here.
We recently bought some furniture and paid half when we bought it. A few days before the scheduled delivery we paid the remainder of the bill. Got a receipt saying we paid in full and we had the furniture delivered. One piece was missing due to a manufacturer delay. So, we agreed for a later delivery. When they call me to tell me they are going to deliver it the guy tells me we owe 500.00. I was shocked. So I called the store and asked to speak to a manager, before I could even say too much he informed us that he would have their lawyer call us because there was an error on the receipt (the salesman added wrong) and we are responsible to pay for it and basically said he wouldn't help me with anything more and hung up.
So I get the receipt and add it up and sure enough there was an error. So I called and spoke to the floor manager and asked him what was going on and he said there was a note saying they were going to notify us but they never did. I told him about the poor customer service etc and being threatened and he tells me....well you owe us 500.00 and you won't get the furniture until then, if you expect to get some money off you can forget it.
If it was their error and I have a recepit that says Paid in Full for the order (I even went to the store to pay it and no one told me about owing 500.00) am I responsible for the amount?
Thanks
nvbb76