What is the name of your state? Massachusetts
I bought a 99 Grand Prix from a local dealer. The brakes were worn out and replaced under warranty. After several attempts to surface the rotors the General Manager (my boss at the time) had my rotors and pads replaced. The service department was mad about this and had a oil lube tech do the brake job. Everything appeared fine on the car. The brake job took place 9/03 and the car had 68,000 miles on it. The brakes were never worked on again.
November 2004 my front brake lines ruptured during a hard stop on the highway. At that point I lost all brake power and almost had heart attack. I brought the vehicle to another dealer and they discovered that my front brake lines were CRIMMPED by whoever had last work on the car. They explained that the hard stopped caused the lines to burst because they were crimped. They would have not burst if the lines were not crimped. They noted all this on my bill and I paid my $300.00 The car at this time now had 85,000 miles on it.
From working at the dealership I know that this was not beyond there service department even against their own employee. Another tech who was doing an alignment on my car asked me who did my brakes. I told him and he wouldn't disclose any further info. When my lines burst, i realized he saw that they had been crimped and did not care to correct the issue.
Do I have a case in small claims court? I am suing for $300. The dealer doesn't care to listen to me so small claims is the only way. Is there a tolling statue of limitations that may apply? Thanks in advance.
I bought a 99 Grand Prix from a local dealer. The brakes were worn out and replaced under warranty. After several attempts to surface the rotors the General Manager (my boss at the time) had my rotors and pads replaced. The service department was mad about this and had a oil lube tech do the brake job. Everything appeared fine on the car. The brake job took place 9/03 and the car had 68,000 miles on it. The brakes were never worked on again.
November 2004 my front brake lines ruptured during a hard stop on the highway. At that point I lost all brake power and almost had heart attack. I brought the vehicle to another dealer and they discovered that my front brake lines were CRIMMPED by whoever had last work on the car. They explained that the hard stopped caused the lines to burst because they were crimped. They would have not burst if the lines were not crimped. They noted all this on my bill and I paid my $300.00 The car at this time now had 85,000 miles on it.
From working at the dealership I know that this was not beyond there service department even against their own employee. Another tech who was doing an alignment on my car asked me who did my brakes. I told him and he wouldn't disclose any further info. When my lines burst, i realized he saw that they had been crimped and did not care to correct the issue.
Do I have a case in small claims court? I am suing for $300. The dealer doesn't care to listen to me so small claims is the only way. Is there a tolling statue of limitations that may apply? Thanks in advance.