i bought my HP laptop "HP Pavilion dv9700" online, got it sent to NY two years ago.
a year ago i noticed the "Overheat" problem, i contact HP, they advice me with a "BIOS update" to force the fan to run faster, (only know i know this was just a temporary fix that ruins the laptop overall power too)
so only recently, i started playing a few games, then suddenly got a bluescreen, tried every possible thing "roll back driver, safe mood, recovery format, update driver" .. only to find out that my videocard is burned.
after a small research online,
i found out that My HP laptop has been proven to be made with a manufactur defect>>"judging it's current condition"
this manufacture defect effects the Overheat, the video card, and can burn it completely.
Now the Laptop is damaged, i can't start it if the videocard driver is installed, unless it'll be restarting after each start, on the other hand, right now, i'm able to start my pc without installing the videocard driver, but i can't run games and most of softwares that depend on the videocard,
can i sue them and get compensation, an equeally created laptop "but without the videocard faluire"
if yes, what should i do, can you prefeare a laywer, is it true that some laywers can take the case and accept 25% of the compensation? ,, where can i find them ,, sorry i'm a total noob when it get to this.
thank you.What is the name of your state (only U.S. law)?
a year ago i noticed the "Overheat" problem, i contact HP, they advice me with a "BIOS update" to force the fan to run faster, (only know i know this was just a temporary fix that ruins the laptop overall power too)
so only recently, i started playing a few games, then suddenly got a bluescreen, tried every possible thing "roll back driver, safe mood, recovery format, update driver" .. only to find out that my videocard is burned.
after a small research online,
i found out that My HP laptop has been proven to be made with a manufactur defect>>"judging it's current condition"
this manufacture defect effects the Overheat, the video card, and can burn it completely.
Now the Laptop is damaged, i can't start it if the videocard driver is installed, unless it'll be restarting after each start, on the other hand, right now, i'm able to start my pc without installing the videocard driver, but i can't run games and most of softwares that depend on the videocard,
can i sue them and get compensation, an equeally created laptop "but without the videocard faluire"
if yes, what should i do, can you prefeare a laywer, is it true that some laywers can take the case and accept 25% of the compensation? ,, where can i find them ,, sorry i'm a total noob when it get to this.
thank you.What is the name of your state (only U.S. law)?