What is the name of your state (only U.S. law)? North Carolina
So I had my oil changed and my brakes done on my car today. Paid my bill, picked my car up and left. About a mile from the shop I was on the interstate and my hood flew up busted my windshield and completely damaged my hood. I called the shop and he sent out a tow truck while mentioning that he (John, the owner) had checked the hood to ensure it was secure after changing the oil.
When my car and I got back to the shop he asked how fast I was going, not sure why that was relevant, and I told him about 50 since I hadn't been on the interstate that long. Then he said my car had been wrecked previously, which I'm well aware of and it has been fixed for over a year. Then he mentioned my hood was an aftermarket hood (that I've had for year when the car was repaired after the accident.) he kept trying to blame the hood flying open on something else. I asked when could I expect my car to be repaired and he said that it wasn't his fault. His defense was because the latch wasnt secure. I have never had a problem from anyone else changing my oil or checking anything under the hood in a year. Also, even though he said he changed the oil and checked the hood another man told my husband that he did the work.
Do I have a case? And should he pay? By the time all of this was said and done most lawyers offices were closed so we were unable to contact one today.
So I had my oil changed and my brakes done on my car today. Paid my bill, picked my car up and left. About a mile from the shop I was on the interstate and my hood flew up busted my windshield and completely damaged my hood. I called the shop and he sent out a tow truck while mentioning that he (John, the owner) had checked the hood to ensure it was secure after changing the oil.
When my car and I got back to the shop he asked how fast I was going, not sure why that was relevant, and I told him about 50 since I hadn't been on the interstate that long. Then he said my car had been wrecked previously, which I'm well aware of and it has been fixed for over a year. Then he mentioned my hood was an aftermarket hood (that I've had for year when the car was repaired after the accident.) he kept trying to blame the hood flying open on something else. I asked when could I expect my car to be repaired and he said that it wasn't his fault. His defense was because the latch wasnt secure. I have never had a problem from anyone else changing my oil or checking anything under the hood in a year. Also, even though he said he changed the oil and checked the hood another man told my husband that he did the work.
Do I have a case? And should he pay? By the time all of this was said and done most lawyers offices were closed so we were unable to contact one today.