What is the name of your state (only U.S. law)? Texas
A few years ago, I inherited an IRA that was being handled by Wells Fargo Financial Advisers. I recently had to ask them to sell off part of the investment and send me the money so I could pay some bills that were piling up. I've done this a few times in the past, and I normally had them directly deposit it into my First Convenience Bank account. At the time, however, FCB was claiming I owed them money, which I was trying to fight. Because of that, I told Wells Fargo to send me a physical check in the mail. A couple weeks went by (it normally takes 5-10 business days to get the checks) and I received a statement in the mail from FCB saying I had a positive balance. It turns out WF directly deposited the account after I explicitly told them over a recorded phone line to send me a check in the mail. I'm still behind on my bills, my car's been deactivated until I can pay off the insurance for this month, and I'm most likely getting kicked out of my place for being too far behind on rent. All of this is because they couldn't follow one simple instruction.
I don't know how extraneous these details are, since my questions are these:
1.) How do I sue them in small claims court? I've never taken anybody to court, nor have I ever been taken to court
2.) Which county can I sue them in? They're based in Utah, and I'm in Texas. Can I sue them in my county since the faulty service has to do with my bank accounts, which are in my county?
3.) Do I sue their Financial Advisers office, or do I sue Wells Fargo in general?
4.) Are they allowed to defend themselves with an attorney in small claims? I remember reading that some states won't let them, though that was on the internet so I took it with a grain of salt
A few years ago, I inherited an IRA that was being handled by Wells Fargo Financial Advisers. I recently had to ask them to sell off part of the investment and send me the money so I could pay some bills that were piling up. I've done this a few times in the past, and I normally had them directly deposit it into my First Convenience Bank account. At the time, however, FCB was claiming I owed them money, which I was trying to fight. Because of that, I told Wells Fargo to send me a physical check in the mail. A couple weeks went by (it normally takes 5-10 business days to get the checks) and I received a statement in the mail from FCB saying I had a positive balance. It turns out WF directly deposited the account after I explicitly told them over a recorded phone line to send me a check in the mail. I'm still behind on my bills, my car's been deactivated until I can pay off the insurance for this month, and I'm most likely getting kicked out of my place for being too far behind on rent. All of this is because they couldn't follow one simple instruction.
I don't know how extraneous these details are, since my questions are these:
1.) How do I sue them in small claims court? I've never taken anybody to court, nor have I ever been taken to court
2.) Which county can I sue them in? They're based in Utah, and I'm in Texas. Can I sue them in my county since the faulty service has to do with my bank accounts, which are in my county?
3.) Do I sue their Financial Advisers office, or do I sue Wells Fargo in general?
4.) Are they allowed to defend themselves with an attorney in small claims? I remember reading that some states won't let them, though that was on the internet so I took it with a grain of salt