I'm in Washington state, I have a dispute with US Bank. Over President's day weekend, including Friday and Monday, I made about 8 transactions, including US Bank ATM withdrawals. On Tuesday a large check posted, which caused me to overdraft. I knew the check was coming in on Tuesday (it was a post dated check), and unfortunately I did not have the cash to cover it until Wednesday morning. The bank processed the check first, which caused all the other transactions to overdraft. I had expected, and agree with, one overdraft fee, however I wound up with 6, totaling $300. The bank was able to give me a print out of the actual dates the smaller withdrawals were made, but said that the big check processed first as it was 'more important.'
They were not able to show me in their legal disclosures that the biggest check would post first and said that they are not required to disclose that. They also could not show me where it states that they are not required to disclose that information.
I am extremely frustrated, I have been with this bank for 5 or more years, and they will not reverse any of the charges. I don't want something for free, I just want the transactions to come through in the order I made them. Currently I am overdrawn still, I canceled my direct deposit as I need my money for other things.
They will not help me with any kind of payment plan, only told me that after 15 days in the negative their collection agency will contact me and offer me a repayment plan, meanwhile I am being charged 8 dollars a day for being negative.
What drives me nuts is that I would have a positive balance if it weren't for all their fees! I feel like a third party needs to review this, not me or US Bank, and the only options I can think of is small claims court. I am certain that this corporation is doing everything legally and I understand that I am irresponsible for attempting to 'float' this check, but this feels like a very severe punishment.
I have never been to small claims court before and I am concerned that if I lose I will be stuck paying for the bank's time or something. I honestly don't care if I win or not at this point, I think that this will at least make me feel better, but I don't want to increase the charges against me.
Thanks for reading!
They were not able to show me in their legal disclosures that the biggest check would post first and said that they are not required to disclose that. They also could not show me where it states that they are not required to disclose that information.
I am extremely frustrated, I have been with this bank for 5 or more years, and they will not reverse any of the charges. I don't want something for free, I just want the transactions to come through in the order I made them. Currently I am overdrawn still, I canceled my direct deposit as I need my money for other things.
They will not help me with any kind of payment plan, only told me that after 15 days in the negative their collection agency will contact me and offer me a repayment plan, meanwhile I am being charged 8 dollars a day for being negative.
What drives me nuts is that I would have a positive balance if it weren't for all their fees! I feel like a third party needs to review this, not me or US Bank, and the only options I can think of is small claims court. I am certain that this corporation is doing everything legally and I understand that I am irresponsible for attempting to 'float' this check, but this feels like a very severe punishment.
I have never been to small claims court before and I am concerned that if I lose I will be stuck paying for the bank's time or something. I honestly don't care if I win or not at this point, I think that this will at least make me feel better, but I don't want to increase the charges against me.
Thanks for reading!