G
gfarren
Guest
I purchased bowling ball at the pro shop where I bowl. The shop advertised a "grand opening special" of a "ZONE" ball "Dexter" shoes and a bowling bag for $100. Before I made the purchase, I asked the pro is "ZONE" made more than one type of ball and was told or led to believe no. I told the pro I purchased a "ZONE" ball a few years ago and paid about $189. for it, so this sounded like a good deal. I showed him my old bowling ball and he weighed it and took some measurements from it.
I agreed to purchase the ball. He then drilled the holes in about 15 minutes and I took it. I did not take delivery of the shoes or the bag.
When I used the ball for the first time, it took a chunk of skin from my thumb after bowling 1 game. I then switched back to my old ball.
After that I started to feel angry and planned to take the ball back because it was either defective or the pro provided poor workmanship drilling the holes. I later discovered that the ball I received was an "Attack Zone" Ball and that "ZONE" does indeed make several different bowling balls.
I also discovered that the "Attack Zone" ball is for beginners, costs $50. elsewhere and is a step down from what I was using.
I feel like I've been deceived and injured. The injury is very minor but nevertheless, it bled and hurt at the time. It is still healing, although it has not affected me otherwise.
When I took the ball back to the shop and asked for a refund, the pro stated that he does not issue refunds on sale items. When I showed him my thumb, with the chunk of skin missing, he simply stated that he could fix the ball so it would not do that any more. I stated that I felt that because I had the thumb injured and because I felt a victim of misleading advertisement, I would not settle for less than a refund. He told me to come back later because he was busy with other customers and he would work something out with me.
My question is this:
Am I entitled to a refund if that is what I want or will I be forced to continue doing business with him? I feel that he had a misleading advertisement, misled me, and either gave me a defective product or provided me with poor workmanship and preparing the bowling ball for my use. I purchased this with a credit card and I know I can dispute the charge when it comes due; but, I would like to know if I have any legal grounds for getting a refund credited back to my account and going elsewhere for my bowling needs.
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Jerry F
I agreed to purchase the ball. He then drilled the holes in about 15 minutes and I took it. I did not take delivery of the shoes or the bag.
When I used the ball for the first time, it took a chunk of skin from my thumb after bowling 1 game. I then switched back to my old ball.
After that I started to feel angry and planned to take the ball back because it was either defective or the pro provided poor workmanship drilling the holes. I later discovered that the ball I received was an "Attack Zone" Ball and that "ZONE" does indeed make several different bowling balls.
I also discovered that the "Attack Zone" ball is for beginners, costs $50. elsewhere and is a step down from what I was using.
I feel like I've been deceived and injured. The injury is very minor but nevertheless, it bled and hurt at the time. It is still healing, although it has not affected me otherwise.
When I took the ball back to the shop and asked for a refund, the pro stated that he does not issue refunds on sale items. When I showed him my thumb, with the chunk of skin missing, he simply stated that he could fix the ball so it would not do that any more. I stated that I felt that because I had the thumb injured and because I felt a victim of misleading advertisement, I would not settle for less than a refund. He told me to come back later because he was busy with other customers and he would work something out with me.
My question is this:
Am I entitled to a refund if that is what I want or will I be forced to continue doing business with him? I feel that he had a misleading advertisement, misled me, and either gave me a defective product or provided me with poor workmanship and preparing the bowling ball for my use. I purchased this with a credit card and I know I can dispute the charge when it comes due; but, I would like to know if I have any legal grounds for getting a refund credited back to my account and going elsewhere for my bowling needs.
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Jerry F