It Can't be Legal!

[skeptic]

What is the name of your state? Virginia and Federal Question

Amex recorded my conversation for "training and monitoring purposes."

Because of my strong complaint about a policy, they went to my employer and allowed them to listen to the recording.

It can't be legal for them to use the recording in that manner, especially?What is the name of your state?

 

[BelizeBreeze]

What is the name of your state? Virginia and Federal Question

Amex recorded my conversation for "training and monitoring purposes."

Because of my strong complaint about a policy, they went to my employer and allowed them to listen to the recording.

It can't be legal for them to use the recording in that manner, especially?What is the name of your state?

and what exactly was the contents of this recording?

 

[CJane]

Was it YOUR personal AMEX card, or a company card that you're authorized to use?

 

[skeptic]

Company Card issued to me.

 

[skeptic]

Contents of Recording

A lot of irritation at being lied to by AMEX rep. a couple of weeks earlier. They shouldn't be lying because it could cost them all our corporate participation.