A
AZTEACH
Guest
WE JUST BOUGHT A TRUCK (NEW) YESTERDAY AND JUST FOUND OUT THAT THE DEALER CHARGED US FOR AN EXTRA WARRANTY THAT I HAD SPECIFICALLY ASKED WHEN WE SIGNED IT. I HAD ASKED WHY THERE WAS A PRICE ON THE PAPER WHEN HE WAS TELLING US WE WERE GETTING IT FOR FREE. THE FINANCE OFFICER EXPLAINED THAT THEY JUST HAD TO PUT "SOME KIND OF VALUE" TO IT, BUT WE WERE NOT BEING CHARGED. ACCORDING TO THE CONTRACT, WE WERE CHARGED FOR IT--THE SAME $158.00 THAT WAS ON THE PAPER. THIS IS A STUPID EMERGENCY ROAD SERVICE PLAN THAT WE ALREADY GET FREE FROM OUR AUTO INSURANCE PLAN! WHEN I CALLED THE DEALERSHIP THEY SAID "MA'AM, YOU ENJOY YOUR VEHICLE" AND HUNG UP ON ME! THEY ALSO CLAIMED THEY WOULD GET ALMOST NOTHING FOR OUR TRADE, AND GAVE US JUST THAT. I LOOKED IT UP ON THE INTERNET THIS MORNING AND FOUND OUT OUR TRADE WAS WORTH $2265 AS A TRADE-IN, ACCORDING TO KELLY BLUE BOOK. WE HAVE NOT TURNED IN THE TRADE VEHICLE YET, AND HAVE NOT YET RECEIVED AN EXTRA ITEM WE WERE PROMISED FOR THE NEW VEHICLE--IS THERE ANYTHING WE CAN DO? I FEEL SO TAKEN ADVANTAGE OF MY STOMACH HURTS AND I CAN'T SLEEP! I AM OUTRAGED THEY WOULD TREAT PEOPLE THIS WAY, ALTHOUGH I AM SURE THEY MUST DO IT TO EVERYONE! WHAT ARE THE BEST WAYS, THEN, IF WE CANT DO ANYTHING, TO WARN OTHERS ABOUT THIS DEALERSHIP?
------------------
Arizona Teacher
------------------
Arizona Teacher