What is the name of your state? California
I was hired to design a web site for a hotel in Palm Springs in January 2003. I designed the site (approximately 10 pages). I did everything they asked me to do. They were happy with it. Once I sent them the bill, I have not heard from them. I sent them a friendly reminder a month after it was due. Still no response. Now it has been over 3 months since the due date on the invoice. I called them 3 times. Never received a response back. I sent a letter last week. See below:
No response.
Now, what can I do? The bill is for approx. $600 so hiring a lawyer would not be worth it. Is this a small claims issue?
I have never required my customers to fill out a contract. Does that mean that no one really has to pay me for the work I've done just because I haven't made them sign a contract? I do plan on making my customers sign contracts from now on but I'm also afraid that will scare some potential clients away.
You can see the site I designed for them at http://palmsprings-hotelcalifornia.com . It's on my server and I'm still paying for the space. I also paid for their domain name. So, it's not just my time they've wasted but they have also cost me money.
Please help me if you can. Thanks in advance!!!
Dear Sherry,
I’m very surprised I have not received payment for the job that you hired me to do over 3 months ago. I sent a second reminder invoice in February indicating that the invoice had been due on 1/31. I have tried calling you three times over the past few weeks but was told that you were on vacation and then never received a phone call back the third time.
Your site has been up and running for 3 months now. It is on my server. I’m paying for this. I paid for your new domain which you asked me to secure for you. I’ve been submitting it to the free submit engines at no cost to you. Please remember that you told me not to sign you up for any of the pay per click through programs for this domain so I can’t be responsible for low search engine listings.
Please call me as soon as possible. If I don’t receive payment within the next 2 weeks, I’m afraid that I will need to take further action to recover the amount of the invoice. I must tell you that I feel very taken advantage of and am very surprised about all of this. I feel that I went out of my way to help you in your situation and felt that we had a good working relationship. I worked many hours over a 2 week period on your site. In the 4 years that I’ve had my business, I’ve never had a customer not pay their bill. I am very embarrassed to even have to write this letter and find it to be a very uncomfortable situation. I look forward to hearing from you soon.
Sincerely,
Kim Dumas
Dumas Web Design
www.dumaswebdesign.com
I was hired to design a web site for a hotel in Palm Springs in January 2003. I designed the site (approximately 10 pages). I did everything they asked me to do. They were happy with it. Once I sent them the bill, I have not heard from them. I sent them a friendly reminder a month after it was due. Still no response. Now it has been over 3 months since the due date on the invoice. I called them 3 times. Never received a response back. I sent a letter last week. See below:
No response.
Now, what can I do? The bill is for approx. $600 so hiring a lawyer would not be worth it. Is this a small claims issue?
I have never required my customers to fill out a contract. Does that mean that no one really has to pay me for the work I've done just because I haven't made them sign a contract? I do plan on making my customers sign contracts from now on but I'm also afraid that will scare some potential clients away.
You can see the site I designed for them at http://palmsprings-hotelcalifornia.com . It's on my server and I'm still paying for the space. I also paid for their domain name. So, it's not just my time they've wasted but they have also cost me money.
Please help me if you can. Thanks in advance!!!
Dear Sherry,
I’m very surprised I have not received payment for the job that you hired me to do over 3 months ago. I sent a second reminder invoice in February indicating that the invoice had been due on 1/31. I have tried calling you three times over the past few weeks but was told that you were on vacation and then never received a phone call back the third time.
Your site has been up and running for 3 months now. It is on my server. I’m paying for this. I paid for your new domain which you asked me to secure for you. I’ve been submitting it to the free submit engines at no cost to you. Please remember that you told me not to sign you up for any of the pay per click through programs for this domain so I can’t be responsible for low search engine listings.
Please call me as soon as possible. If I don’t receive payment within the next 2 weeks, I’m afraid that I will need to take further action to recover the amount of the invoice. I must tell you that I feel very taken advantage of and am very surprised about all of this. I feel that I went out of my way to help you in your situation and felt that we had a good working relationship. I worked many hours over a 2 week period on your site. In the 4 years that I’ve had my business, I’ve never had a customer not pay their bill. I am very embarrassed to even have to write this letter and find it to be a very uncomfortable situation. I look forward to hearing from you soon.
Sincerely,
Kim Dumas
Dumas Web Design
www.dumaswebdesign.com