A
afrister
Guest
Hi,
I bought a software product via the internet 2 weeks ago. The software´s purpose was to enhance trading accurancy of futures contracts. The accuracy of the software as advertised on the site if 75% (+/- 3%).
When I recieved the product, I tested its performance on historical data for the last 60 trading days. The accuracy ranges from 45-55%.
Naturally, I asked for a refund. They said they had a policy of not giving refunds. This is also stated on the site.
This is in Florida. I would like to know what are my options. I heard once that there is a law that requires merchants that sell products via mail order, internet (generally speaking, in any manner the consumer cant see the product at purchase time)to provide a 30 day money back guarantee.
Anyway, I would apreciate your opinion on the subject because I feel very bad in this situation.
Thank you very much.
I bought a software product via the internet 2 weeks ago. The software´s purpose was to enhance trading accurancy of futures contracts. The accuracy of the software as advertised on the site if 75% (+/- 3%).
When I recieved the product, I tested its performance on historical data for the last 60 trading days. The accuracy ranges from 45-55%.
Naturally, I asked for a refund. They said they had a policy of not giving refunds. This is also stated on the site.
This is in Florida. I would like to know what are my options. I heard once that there is a law that requires merchants that sell products via mail order, internet (generally speaking, in any manner the consumer cant see the product at purchase time)to provide a 30 day money back guarantee.
Anyway, I would apreciate your opinion on the subject because I feel very bad in this situation.
Thank you very much.