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  #1  
Old 01-29-2009, 12:00 AM
etc etc is offline
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Error Code: 680 - AGI does not match with last year

Maryland

Using an online software (TaxAct) to submit my 2008 1040 via E-file, it submits just fine but IRS rejects it, keep getting this error below.
Apparently the AGI for spouse does not match their records.
Called IRS, they confirmed that I had the right AGI.
Yet the system doesn't take it, IRS keeps rejecting the E-file. Tried 3-4 times already, same result.

I called the IRS again, they say it's a glitch in the system and to file via paper return. Do I just give up on E-file?

Form/Schedule: Form 1040 - U.S. Individual Income Tax Return
Form Copy: 1
Error Code: 680
Error Description: The Adjusted Gross Income amount or Prior Year PIN for the spouse on the tax return does not match IRS Records.
  #2  
Old 01-29-2009, 12:10 AM
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Um, we really aren't tech support for tax software.

Have you called the company that made it?
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Originally Posted by jdslilangel View Post
Just leave it as is and stop making yourselves sound real stupid about the sisutation at hand. Further more I don't need to know how to spell corcetly on here. I know how to spell perfectly fine. I did graduate high school and never once had any problems with my grammer.
  #3  
Old 01-29-2009, 12:44 AM
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cyjeff,

Re-read my post again please.

The tax software does not have issues. It submits my information to the IRS just fine. Then the IRS has an issue with the submittal and rejects it a day later.

Do you follow me thus far?

When I contact them and ask them about the specifics of rejection, they confirm that all the info I enter is correct, but that they have a "computer glitch" on *their* end and advise me to file a paper return.

Does that mean the E-file is a lie? I am just kind of astounded to hear this I suppose.
This is a very simple return with very basic info.
  #4  
Old 01-29-2009, 02:43 AM
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Do you see the word "LAW" in the name of this forum.
This is isn't IRS eFile tech support.
  #5  
Old 01-29-2009, 09:24 AM
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Quote:
Originally Posted by etc View Post
cyjeff,

Re-read my post again please.

The tax software does not have issues. It submits my information to the IRS just fine. Then the IRS has an issue with the submittal and rejects it a day later.

Do you follow me thus far?

When I contact them and ask them about the specifics of rejection, they confirm that all the info I enter is correct, but that they have a "computer glitch" on *their* end and advise me to file a paper return.

Does that mean the E-file is a lie? I am just kind of astounded to hear this I suppose.
This is a very simple return with very basic info.
You could go to a tax professional and e-file because your AGI would not be required there.

However, otherwise you would need to file a paper return.
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  #6  
Old 01-29-2009, 09:27 AM
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Quote:
Originally Posted by etc View Post
cyjeff,

Re-read my post again please.

The tax software does not have issues. It submits my information to the IRS just fine. Then the IRS has an issue with the submittal and rejects it a day later.

Do you follow me thus far?

When I contact them and ask them about the specifics of rejection, they confirm that all the info I enter is correct, but that they have a "computer glitch" on *their* end and advise me to file a paper return.

Does that mean the E-file is a lie? I am just kind of astounded to hear this I suppose.
This is a very simple return with very basic info.
I efiled just fine a couple of days ago with a different tax software package.

I would call your software's tech support.
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Quote:
Originally Posted by jdslilangel View Post
Just leave it as is and stop making yourselves sound real stupid about the sisutation at hand. Further more I don't need to know how to spell corcetly on here. I know how to spell perfectly fine. I did graduate high school and never once had any problems with my grammer.
  #7  
Old 01-29-2009, 09:34 AM
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Quote:
Originally Posted by cyjeff View Post
I efiled just fine a couple of days ago with a different tax software package.

I would call your software's tech support.
cyjeff...its honestly not a software problem. Tech support for the software cannot help the OP. Its a glitch on the IRS's end. Glitches on the IRS's end are rare, but they do sometimes happen.
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  #8  
Old 01-29-2009, 01:25 PM
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I just find it unbelievable. As widely advertized E-file has been, it doesn't work -- not for me anyway.
It did not work last year (admittedly due to my fault, I didn't have all the SSNs I think) but this year I clearly got a perfect return, even they admitted it's an issue on THEIR end.

E-file on an individual basis is a lie as far as I am concerned. Not surprising they are so slow dragging their feet into the 21st century.

I don't want to go somewhere, pay someone, it's just easier for me to send it in. I have the completed 1040 that the software did for me.
  #9  
Old 01-29-2009, 03:03 PM
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eFile is not a contitutional right. I can't even get my CPA to get electronic filing to work on my account. We don't know why. Every year I hop over to her office on the 15th and sign the darned forms.
  #10  
Old 01-29-2009, 03:10 PM
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I know it's not a right, just time to join the 21st century.
  #11  
Old 01-29-2009, 03:28 PM
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Quote:
Originally Posted by etc View Post
I know it's not a right, just time to join the 21st century.
You DO know that, even in the 21st century, stuff happens, right?

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The information I gave is based on my 7 seconds of research on Google. Review the information yourself to make an informed decision.

Communication is KEY - 10 mins of talking now can save you months of headaches later!

Masterfully stating the obvious to the oblivious! (Thanks SP!)

Tell it like it is! When all else fails, make up a statistic!

Gender references shall apply equally to the other gender. I will not correct gender mistakes (unless I want to)
  #12  
Old 01-29-2009, 09:43 PM
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Quote:
Originally Posted by etc View Post
I know it's not a right, just time to join the 21st century.
Do you have any idea how many tens of millions of people e-file every year? I am sorry that it isn't working for you, but you are the rarity.
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  #13  
Old 01-30-2009, 09:56 AM
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That of course is very helpful.
  #14  
Old 01-30-2009, 10:24 AM
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Quote:
Originally Posted by etc View Post
That of course is very helpful.
One is glad to be of service...
__________________
*
*
The information I gave is based on my 7 seconds of research on Google. Review the information yourself to make an informed decision.

Communication is KEY - 10 mins of talking now can save you months of headaches later!

Masterfully stating the obvious to the oblivious! (Thanks SP!)

Tell it like it is! When all else fails, make up a statistic!

Gender references shall apply equally to the other gender. I will not correct gender mistakes (unless I want to)
  #15  
Old 01-30-2009, 10:56 AM
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Then don't put in last years AGI and send in the one form you need to on the electronic filing. The number is failing me.

It still allows you to electronically file, but you just follow up with a 42 cent stamp.
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