What is the name of your state? Illinois
Here is the situation:
Our GM was just promoted to Director of Operations for all three restaurants in the Chicago area. He oversees all managers/operations only: he is NOT out selling private parties or events. (Up until three months ago, we had a private party planner who DID hit the pavement and sell private parties at our restaurant.)
The issue is this: when a customer calls our restaurant now and wants to book a party, he handles that. He also tags on 20% gratuity and then takes 3% out of total sales for himself. However, he takes the 3% of total sales out of the 20% gratuity, dropping our revenue down to 17%.
Second part of this issue is this: when these parties are booked, he makes the servers pool tips, so that "everyone wins".
We all feel that it is illegal for a Director of Operations (who earns salary and benefits) to take a percentage of our tips. He is not out selling these parties (more often than not, he will just create a food & beverage minimum, and it is up to US to sell), and he is not working them...sometimes he is not even there for the parties!
Please help me understand if this is illegal, unethical or both.
Thank you!
Here is the situation:
Our GM was just promoted to Director of Operations for all three restaurants in the Chicago area. He oversees all managers/operations only: he is NOT out selling private parties or events. (Up until three months ago, we had a private party planner who DID hit the pavement and sell private parties at our restaurant.)
The issue is this: when a customer calls our restaurant now and wants to book a party, he handles that. He also tags on 20% gratuity and then takes 3% out of total sales for himself. However, he takes the 3% of total sales out of the 20% gratuity, dropping our revenue down to 17%.
Second part of this issue is this: when these parties are booked, he makes the servers pool tips, so that "everyone wins".
We all feel that it is illegal for a Director of Operations (who earns salary and benefits) to take a percentage of our tips. He is not out selling these parties (more often than not, he will just create a food & beverage minimum, and it is up to US to sell), and he is not working them...sometimes he is not even there for the parties!
Please help me understand if this is illegal, unethical or both.
Thank you!