What is the name of your state (only U.S. law)? Washington State
My wife works one day a week or less for a temp service and files for unemployment benefits. Unemployment does a review of her file going back 2 years because her the temp service finally forwarded their records.
The unemployment office reviews it and finds her in fraud for $10,000 of benefits. We review the paperwork and found the temp agency uses a 3rd party for their payroll and listed my wife as working hours and getting paid while claiming benefits.
This is not the case, my wife never received a paycheck for these alleged earnings. The unemployment investigator called and left a "message" for the temp agency about her case. They never returned it. By using the time sheet provided by the 3rd party payroll, the state found my wife guilty of fraud. No complete investigation, just what one piece of paper said, ignoring the fact that my wife did file her work hours.
My wife is told to appeal the decision and does. At her hearing she explains the problem between the temp agency and the payroll company not communicating with each other or the state. The hearings officer told her the appeal process is not the correct venue.
How are we to fix this if the state refuses to see the problem is on the 3rd party errors and not with my wife?