What is the name of your state (only U.S. law)? Utah
I purchased 2 pair of rock revival jeans 175 dollars each. I put them on my credit card. I was going to by 3 pair. But thought 500 dollars was completely ridicules. So I had the worker take one pair back. He was new and scanned the pair of jeans I didn't buy instead of the pair he put in my bag. He also forgot to take off the security tag. I spent so much money they gave me 2 free hats for a promotion as well as a free wallet..I home and put the bag in my closet to give to my husband for Christmas. Well he found them and tried them on hated one pair and wanted me to return them. It was the pair the worker forgot to take the tag off. I took in my receipt and the jeans and the manager helped me he took my receipt and told me that the pair of jeans I had and my recipt did not match. She would talk to the worker that checked me out and if he could verify that I didn't take them and those are the jeans I purchase she would return my money. she then told me that I would have to bring bag the at and wallet for her to complet the return. I drove home got the hat got the wallet and drove back. she told me she would talk to the worker that helped me and if he could verify and remember the transaction then she would return my money. She then said this is weird I then asked what she was insinuating and she said things don't add up. How did you get these out of the store. I told her I have never stole in my life. I had my 2 sons with me. Which are 4 and 1. SO I then left the store and told her I would be waiting to hear back from her. Well I just got a phone call from the manager telling me I stole the jeans on tape they have me PURCHASING 2 pair of jeans but the worker did not remember the transaction. SHe then told me that she called her district manager and they have to keep the jeans. and not return my money because she did an inventory count and they are off on the one pair a jeans I had. She told me I stole them in front of 10 + customers. And she told her employees I stole them. Which I didn't I had my children with me when I went in and picked up the jeans. I need to know what legal options I have. I am a full time student and mother. I work full time And I would never steal. Do I have a case??????
I purchased 2 pair of rock revival jeans 175 dollars each. I put them on my credit card. I was going to by 3 pair. But thought 500 dollars was completely ridicules. So I had the worker take one pair back. He was new and scanned the pair of jeans I didn't buy instead of the pair he put in my bag. He also forgot to take off the security tag. I spent so much money they gave me 2 free hats for a promotion as well as a free wallet..I home and put the bag in my closet to give to my husband for Christmas. Well he found them and tried them on hated one pair and wanted me to return them. It was the pair the worker forgot to take the tag off. I took in my receipt and the jeans and the manager helped me he took my receipt and told me that the pair of jeans I had and my recipt did not match. She would talk to the worker that checked me out and if he could verify that I didn't take them and those are the jeans I purchase she would return my money. she then told me that I would have to bring bag the at and wallet for her to complet the return. I drove home got the hat got the wallet and drove back. she told me she would talk to the worker that helped me and if he could verify and remember the transaction then she would return my money. She then said this is weird I then asked what she was insinuating and she said things don't add up. How did you get these out of the store. I told her I have never stole in my life. I had my 2 sons with me. Which are 4 and 1. SO I then left the store and told her I would be waiting to hear back from her. Well I just got a phone call from the manager telling me I stole the jeans on tape they have me PURCHASING 2 pair of jeans but the worker did not remember the transaction. SHe then told me that she called her district manager and they have to keep the jeans. and not return my money because she did an inventory count and they are off on the one pair a jeans I had. She told me I stole them in front of 10 + customers. And she told her employees I stole them. Which I didn't I had my children with me when I went in and picked up the jeans. I need to know what legal options I have. I am a full time student and mother. I work full time And I would never steal. Do I have a case??????
