What is the name of your state (only U.S. law)? NY
I have been out on Comp coming up on a year. 6 weeks ago Sedgewick received a report from my Dr. returning me to work (I have been on light duty since the accident). I had no idea that this had happened until the claims examiner called and said not to cash the check that was issued. Anyway I called the Dr. and it turned out there was another patient there with the same last name and the Dr. had gotten it confused. He sent the revised paperwork to my employer, insurance co and wcb the very next day. I called claims examiner and have never received a response back. My employer had it all straightened out on there end but still have not received any payments from insurance company and it looks like when i look up my case online that it is showing normal returned to work. When can I expect payments to resume and how do I get the insurance company to answer my calls? I am running out of money at this point and don't know what to do all because of a doctor making an error!
I have been out on Comp coming up on a year. 6 weeks ago Sedgewick received a report from my Dr. returning me to work (I have been on light duty since the accident). I had no idea that this had happened until the claims examiner called and said not to cash the check that was issued. Anyway I called the Dr. and it turned out there was another patient there with the same last name and the Dr. had gotten it confused. He sent the revised paperwork to my employer, insurance co and wcb the very next day. I called claims examiner and have never received a response back. My employer had it all straightened out on there end but still have not received any payments from insurance company and it looks like when i look up my case online that it is showing normal returned to work. When can I expect payments to resume and how do I get the insurance company to answer my calls? I am running out of money at this point and don't know what to do all because of a doctor making an error!