is any one can help me to discuss the isuue in detail for case with standard chartered bank india.
i had regular card and having personal loan with 20% p.a.
bank call center offeredme for upgardation of card with some money, which was actually free from all other agents.
then with my consent to upgarde the card only, they closed my old card and its loan. where they never told me that loans will get preclosed.
then after closing my loan the complete loan amount got transfered to one time payment with 36% intrest charge p.a.
can bank do this????
what action can be taken against bank.
i had regular card and having personal loan with 20% p.a.
bank call center offeredme for upgardation of card with some money, which was actually free from all other agents.
then with my consent to upgarde the card only, they closed my old card and its loan. where they never told me that loans will get preclosed.
then after closing my loan the complete loan amount got transfered to one time payment with 36% intrest charge p.a.
can bank do this????
what action can be taken against bank.
