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  1. #1
    Join Date
    Apr 2018
    Posts
    2

    Robocalling and misrepresenting consumer rights

    A collection agency has been robocalling, and when I answered the calls it would end a few seconds later. I called today and asked when they got my permission for them to robocall. They said that that they do that until first contact or they are told not to. I repeated my question and she said that they hadnít spoke to me until today so I hadnít given permission, that itís legal for them to until I say not to. Not only did they illegally robocall me but they also lied about my consumer rights. I personally do not have recordings of the conversations but I do have my phone records and the phone call between me and them was recorded by the collection agency. Do I have enough to prove their harassment?


  2. #2
    Join Date
    Aug 2015
    Location
    Phoenix, AZ
    Posts
    4,547
    Read the FDCPA:

    https://www.ftc.gov/enforcement/rule...tices-act-text

    You are free to send them a cease and desist letter.

    But, so far, I don't see that they've done anything wrong.

    And if you, in fact, owe the money, they have every right to dun you for it.


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