Subexistence
Junior Member
What is the name of your state (only U.S. law)? I'm in MD
I got a laptop for school around 3/4 of a year ago. A few weeks later, it was broken and difficult to type with so I used warranty benefit. I've sent it in for repairs 6 times already. The first four times the repair was didn't work. Then next two times, they got so desperate they broke it even more and made it unusable. The 6th time, my laptop couldn't even turn on. What made the whole thing more insulting was the fact that each time a paper would come in with the laptop stating that the laptop was tested to full functionality. I'm not sure how that's true if I couldn't even turn it on when I got it back the 6th time. Repeated attempts asking for compensation have been responded to with "please send it back, we promise it will be fixed."
I got a laptop for school around 3/4 of a year ago. A few weeks later, it was broken and difficult to type with so I used warranty benefit. I've sent it in for repairs 6 times already. The first four times the repair was didn't work. Then next two times, they got so desperate they broke it even more and made it unusable. The 6th time, my laptop couldn't even turn on. What made the whole thing more insulting was the fact that each time a paper would come in with the laptop stating that the laptop was tested to full functionality. I'm not sure how that's true if I couldn't even turn it on when I got it back the 6th time. Repeated attempts asking for compensation have been responded to with "please send it back, we promise it will be fixed."