What is the name of your state (only U.S. law)? Virginia
I was out of work for 3 months back in 2013, so I fell behind in child support. After I found another job, I filled for a review. My payments were lowered, but for a year and a half, DCSE was garnishing the old (higher) amount plus arrearages. I contacted DCSE to have them do another review to fix this, but months went by w/o them doing anything. I recently (2 months ago) had to filed in court, and my arrearages were wiped clean, my payment was lowered slightly, and they owed me money for overpayment.
My problem is that my employer is still garnishing the old monthly amount in child support PLUS arrearages and I've yet to receive a refund. I've been down twice to speak with a caseworker, and each time, even though I was polite and respectful, the ladies I spoke with were extremely short, rude, and condescending. They also claimed that my job was notified of the new amount and that the amount that is currently being garnish is correct when it is clearly not. They have record of what they received, and they're STILL arguing trying to convince me that the correct amount is being deducted when it's twice as much as what I'm supposed to be paying.
How do I legally go about overriding the incorrect withholding amount that DCSE has my employer garnishing with the correct amount? How do I legally force them to issue my refund?
I was out of work for 3 months back in 2013, so I fell behind in child support. After I found another job, I filled for a review. My payments were lowered, but for a year and a half, DCSE was garnishing the old (higher) amount plus arrearages. I contacted DCSE to have them do another review to fix this, but months went by w/o them doing anything. I recently (2 months ago) had to filed in court, and my arrearages were wiped clean, my payment was lowered slightly, and they owed me money for overpayment.
My problem is that my employer is still garnishing the old monthly amount in child support PLUS arrearages and I've yet to receive a refund. I've been down twice to speak with a caseworker, and each time, even though I was polite and respectful, the ladies I spoke with were extremely short, rude, and condescending. They also claimed that my job was notified of the new amount and that the amount that is currently being garnish is correct when it is clearly not. They have record of what they received, and they're STILL arguing trying to convince me that the correct amount is being deducted when it's twice as much as what I'm supposed to be paying.
How do I legally go about overriding the incorrect withholding amount that DCSE has my employer garnishing with the correct amount? How do I legally force them to issue my refund?