hubbyotheyear
New member
What is the name of your state? Pennsylvania
Recently, I hired a cleaning company to clean my house. I started noticing that the cleaning product they used for my wood floors was stripping away the finish. When I reached out to them, they confirmed that the product they used was made for the kind of floors I have. I researched the product and the types of floors that I have, and have verified that as advertised, the product should be safe for my floors. The cleaning company mentioned that this was not the only complaint they received in the last month, and they have stopped using the product.
I am looking into pursuing compensation for the damage, but I am not sure who to pursue. Some internet research keeps telling me that the manufacturer and retailers could all be held accountable. But could the cleaning company be held accountable for using the product? Do they qualify as a retailer? I don't think they fit into any of the categories above.
I appreciate your advice! This will help me decide how far I want to take this.
Recently, I hired a cleaning company to clean my house. I started noticing that the cleaning product they used for my wood floors was stripping away the finish. When I reached out to them, they confirmed that the product they used was made for the kind of floors I have. I researched the product and the types of floors that I have, and have verified that as advertised, the product should be safe for my floors. The cleaning company mentioned that this was not the only complaint they received in the last month, and they have stopped using the product.
I am looking into pursuing compensation for the damage, but I am not sure who to pursue. Some internet research keeps telling me that the manufacturer and retailers could all be held accountable. But could the cleaning company be held accountable for using the product? Do they qualify as a retailer? I don't think they fit into any of the categories above.
I appreciate your advice! This will help me decide how far I want to take this.