Hi, Thank you for the reply. yeah, they said it was too dangerous and they wanted to let the ice/snow melt into the building. (They do have ice removal companies, but they decided against that route - it was from ice damming, in the valley of the roof. The ice built up beyond the tarred area of the roof, so when it started to melt, it came flooding in.) If they wanted to have hundreds of gallons of water come inside, that's fine with me. I am just shocked that they put it on me to handle the day-to-day (and night-to-night) of the maintenance. They offered to help, two times a day; no nights, or Sundays. (Because that's when everyone is off.. But not me apparently.) fyi, they didn't show up for even the two times a day they promised. I'm not too concerned about doing my part, during the day, but what was killing me, is 5 nights in a row, setting my alarm for every 2 times, so the containers wouldn't overflow.