What is the name of your state? TX
Rented a home for a year. Our agent wrote into our lease that owners have home & carpets professionally cleaned prior to move in. Upon move in, we questioned whether this was taken care of due to spots still there. They insisted they did & spots did not come up.
Fast forward. Lease is up. Security deposit IN FULL was withheld from us. Itemized deductions including carpet cleaning of over 650.00 for an 1800 sq ft home. Many other charges, including professional maid service (200), sheetrock (300). We left the home in fine condition.
Requested receipts. They sent us a QUOTE for carpet cleaning (279 for carpet cleaning, another almost 400 for deodorizing and protecting). the kicker? the carpet is no longer there. the house was put on the market and THEY HAVE NEW CARPET. they have since admitted they did NOT clean the carpet but rather used the money toward new carpet.
sheetrock repair receipt now says PAINTING. i called the name on the receipt. the guy said he painted their baseboards & fixed their bathroom ceiling and painted it for them and filled in some small nail holes.
i called them on all of this via certified letter. then got a crazy email from the landlord saying the sheetrock/painting receipt wasn't really about that so much as it was about the TOILET that we had replaced without telling them (not true and that doesn't even make any sense).
They have basically taken our security deposit and used it to make their home MARKET READY.
We have FOUR SEPARATE WRITTEN DOCUMENTS FROM THEM. Each one is different and contradictory.
Do we have a case? Thanks in advance.
Rented a home for a year. Our agent wrote into our lease that owners have home & carpets professionally cleaned prior to move in. Upon move in, we questioned whether this was taken care of due to spots still there. They insisted they did & spots did not come up.
Fast forward. Lease is up. Security deposit IN FULL was withheld from us. Itemized deductions including carpet cleaning of over 650.00 for an 1800 sq ft home. Many other charges, including professional maid service (200), sheetrock (300). We left the home in fine condition.
Requested receipts. They sent us a QUOTE for carpet cleaning (279 for carpet cleaning, another almost 400 for deodorizing and protecting). the kicker? the carpet is no longer there. the house was put on the market and THEY HAVE NEW CARPET. they have since admitted they did NOT clean the carpet but rather used the money toward new carpet.
sheetrock repair receipt now says PAINTING. i called the name on the receipt. the guy said he painted their baseboards & fixed their bathroom ceiling and painted it for them and filled in some small nail holes.
i called them on all of this via certified letter. then got a crazy email from the landlord saying the sheetrock/painting receipt wasn't really about that so much as it was about the TOILET that we had replaced without telling them (not true and that doesn't even make any sense).
They have basically taken our security deposit and used it to make their home MARKET READY.
We have FOUR SEPARATE WRITTEN DOCUMENTS FROM THEM. Each one is different and contradictory.
Do we have a case? Thanks in advance.