Hello, My state is California
I purchased a 2001 BMW M3 just about a month ago.
One week into driving the car, I noticed the coolant light appearing on my dash, so I quickly reacted and checked my coolant tank.
My coolant was almost half empty so I thought that I may have a leak. Well 2 weeks into owning the car I was unable to find any symptoms of a leak.
So I contacted the dealership and they asked that I give them the car to check through their mechanic. Their mechanic stated that there were no issues and they handed the car back to me.
Obviously there is an issue because the coolant tank is half empty every day I drive it.
the third week I finally loose my cool because I discover it is a blown head gasket.
SO by this point I turn to the Third party warranty that I purchased through them. This is a 100,000 mile power-train warranty and they stated to me that I would not be eligible for a claim to them until 45 days after purchasing this.
This makes sense to protect the warranty company from fraud. But come to find out they also have a 1,000 mile waiting period as well. This was never told to me until I was given my warranty documents.
So the dealership tells me to drive my car with the blown head gasket for another 300 miles to meet the warranty quota and bring it to them... Driving 300 miles on a blown head gasket would not only void the warranty, but is suicide for my vehicle and would cause much more damage to it than what it already faces.
So this was a massive red flag that the dealership would say this to me. Now I brought the car to them a week ago and gave them hell stating that this is their problem and they need to fix this and he said he would take it to a different mechanic... this different mechanic says there is no problem again.... and they have had my car for 9 days now
My greatest fear here is that he will attempt to drive the car 300 miles to meet the warranty quota. Which would as i stated earlier, hurt the vehicle beyond what it is now.
What can I do? They have lied about the warranty, wont fix the issue, and have held my car for 9 days an I was given no loaner or anything to compensate my time without a vehicle.
I am US Navy and so I do have access to legal help but it is a long ways out so I do hope you guys can help me out here
Thank you for all of your help guys. I really hope I can get this car fixed and keep it, I love this car.
I purchased a 2001 BMW M3 just about a month ago.
One week into driving the car, I noticed the coolant light appearing on my dash, so I quickly reacted and checked my coolant tank.
My coolant was almost half empty so I thought that I may have a leak. Well 2 weeks into owning the car I was unable to find any symptoms of a leak.
So I contacted the dealership and they asked that I give them the car to check through their mechanic. Their mechanic stated that there were no issues and they handed the car back to me.
Obviously there is an issue because the coolant tank is half empty every day I drive it.
the third week I finally loose my cool because I discover it is a blown head gasket.
SO by this point I turn to the Third party warranty that I purchased through them. This is a 100,000 mile power-train warranty and they stated to me that I would not be eligible for a claim to them until 45 days after purchasing this.
This makes sense to protect the warranty company from fraud. But come to find out they also have a 1,000 mile waiting period as well. This was never told to me until I was given my warranty documents.
So the dealership tells me to drive my car with the blown head gasket for another 300 miles to meet the warranty quota and bring it to them... Driving 300 miles on a blown head gasket would not only void the warranty, but is suicide for my vehicle and would cause much more damage to it than what it already faces.
So this was a massive red flag that the dealership would say this to me. Now I brought the car to them a week ago and gave them hell stating that this is their problem and they need to fix this and he said he would take it to a different mechanic... this different mechanic says there is no problem again.... and they have had my car for 9 days now
My greatest fear here is that he will attempt to drive the car 300 miles to meet the warranty quota. Which would as i stated earlier, hurt the vehicle beyond what it is now.
What can I do? They have lied about the warranty, wont fix the issue, and have held my car for 9 days an I was given no loaner or anything to compensate my time without a vehicle.
I am US Navy and so I do have access to legal help but it is a long ways out so I do hope you guys can help me out here
Thank you for all of your help guys. I really hope I can get this car fixed and keep it, I love this car.