What is the name of your state (only U.S. law)? California
Why won't the hospital put in my Mom's records/medical chart that she fell from hospital bed and sustained black eye which also led to bruising on her neck while in hospital?
My Mom who is 90 years old and in pretty good health was taken by ambulance to a hospital, it was determined that she had a urinary tract infection. The hospital admitted her. Sometime during the night my mom received a black eye and a bruised neck. the following morning after being admitted when my siblings and I arrived at the hospital to visit my Mom, that's when we noticed the black eye. When we asked what happened, the nurse said that at some point during the night my Mom fell from her bed and that they found her on the floor. When we tried to get more information and asked to speak to the nurse that was on duty caring for my Mom that night the hospital nurses that were there said they didn't know which nurse was on duty.
My family members and I made several attempts at finding out which nurse was on duty caring for my Mom when the injury happened so that we could speak with her in order to find out what happened, but we still haven't been able to speak with her or even know her name. Then the nurses said began to tell us that they couldn't give us any more information about my Mom. When we finally were able to speak to the doctor and asked him about my Mom's black eye he said, "Did she receive the black eye at home?". We told the doctor no she did not receive the black eye at home. The doctor said that there was no record in my Mom's chart of her having any black eye. We asked why my Mom's injury, black eye, wasn't recorded in her chart or by the hospital anywhere, he said he couldn't tell us anymore information.
My Mom now has fluid on the brain. The hospital is suggesting that the fluid on her brain could be a symptom of dementia. My siblings and I scheduled and had a meeting with hospital doctors, nurses and floor manager and they still haven't recorded in my Mom's hospital records that she fell from her bed while in the hospital and sustained a black eye, they have verbally admitted that the fall happened at the hospital, but they will not put it in writing.
The hospital has told us that they have done several CT Scans. I asked a nurse, exactly what is my Mom being treated for and the nurse said that she was only being treated (given antibiotics) for the urinary tract infection.
Then why the CT Scans? My Mom was admitted into the hospital on Monday January 29th, taken by ambulance from her home and is still in the hospital. I believe it was the floor nurse manager that said that when my Mom is discharged to come home she will need home nursing care and that she doesn't know if my Mom's insurance (my Mom only has Medi-Care) will cover it as there may be additional health insurance coverage needed.
On Saturday February 3rd during one of my visits a hospital social worker came into my Mom's room and told me that my Mom could be discharged and taken home, that all her tests (that she couldn't tell me specifically which tests were done) came back and that my Mom was good to go home, all they needed was for someone to sign her out. The social worker said that the hospital was recommending my Mom be taken to a rehab facility in order to receive physical therapy and to regain some strength, but that she (the social worker) said that she thought my Mom could be discharged taken home and have the physical therapy done at home.
My Mom was sedated during this conversation with the hospital social worker, I told the social worker that my Mom didn't look well enough to be discharged and going home and that I wanted to speak with my Mom's doctor because he would know more about my Mom's condition than she would and that I would not be signing my Mom out as I didn't know her condition.
This hospital would not tell us very much, hardly anything about my Mom's condition the whole time my Mom has been in the hospital as they said and stated repeatedly they couldn't unless one of the family members had a Power of Attorney for my Mom and then this social worker was telling me I could sign her out...how could that be, willing to let me sign my Mom out when before they said I had no authorization to get answers or make any decisions on my Mom's behalf per her condition?
My Mom has been under sedation most of the time she's been in the hospital and it's been hard to get answers directly from her regarding the treatment she's been receiving by the staff during her stay.
As far as I know the hospital still hasn't recorded her fall and the injury my Mom sustained from it in her chart. The hospital won't show us her chart anyway so we can't be sure of anything they're telling us, they just believe we should take their word and that's that.
Why won't the hospital put in my Mom's records/medical chart that she fell from hospital bed and sustained black eye which also led to bruising on her neck while in hospital?
My Mom who is 90 years old and in pretty good health was taken by ambulance to a hospital, it was determined that she had a urinary tract infection. The hospital admitted her. Sometime during the night my mom received a black eye and a bruised neck. the following morning after being admitted when my siblings and I arrived at the hospital to visit my Mom, that's when we noticed the black eye. When we asked what happened, the nurse said that at some point during the night my Mom fell from her bed and that they found her on the floor. When we tried to get more information and asked to speak to the nurse that was on duty caring for my Mom that night the hospital nurses that were there said they didn't know which nurse was on duty.
My family members and I made several attempts at finding out which nurse was on duty caring for my Mom when the injury happened so that we could speak with her in order to find out what happened, but we still haven't been able to speak with her or even know her name. Then the nurses said began to tell us that they couldn't give us any more information about my Mom. When we finally were able to speak to the doctor and asked him about my Mom's black eye he said, "Did she receive the black eye at home?". We told the doctor no she did not receive the black eye at home. The doctor said that there was no record in my Mom's chart of her having any black eye. We asked why my Mom's injury, black eye, wasn't recorded in her chart or by the hospital anywhere, he said he couldn't tell us anymore information.
My Mom now has fluid on the brain. The hospital is suggesting that the fluid on her brain could be a symptom of dementia. My siblings and I scheduled and had a meeting with hospital doctors, nurses and floor manager and they still haven't recorded in my Mom's hospital records that she fell from her bed while in the hospital and sustained a black eye, they have verbally admitted that the fall happened at the hospital, but they will not put it in writing.
The hospital has told us that they have done several CT Scans. I asked a nurse, exactly what is my Mom being treated for and the nurse said that she was only being treated (given antibiotics) for the urinary tract infection.
Then why the CT Scans? My Mom was admitted into the hospital on Monday January 29th, taken by ambulance from her home and is still in the hospital. I believe it was the floor nurse manager that said that when my Mom is discharged to come home she will need home nursing care and that she doesn't know if my Mom's insurance (my Mom only has Medi-Care) will cover it as there may be additional health insurance coverage needed.
On Saturday February 3rd during one of my visits a hospital social worker came into my Mom's room and told me that my Mom could be discharged and taken home, that all her tests (that she couldn't tell me specifically which tests were done) came back and that my Mom was good to go home, all they needed was for someone to sign her out. The social worker said that the hospital was recommending my Mom be taken to a rehab facility in order to receive physical therapy and to regain some strength, but that she (the social worker) said that she thought my Mom could be discharged taken home and have the physical therapy done at home.
My Mom was sedated during this conversation with the hospital social worker, I told the social worker that my Mom didn't look well enough to be discharged and going home and that I wanted to speak with my Mom's doctor because he would know more about my Mom's condition than she would and that I would not be signing my Mom out as I didn't know her condition.
This hospital would not tell us very much, hardly anything about my Mom's condition the whole time my Mom has been in the hospital as they said and stated repeatedly they couldn't unless one of the family members had a Power of Attorney for my Mom and then this social worker was telling me I could sign her out...how could that be, willing to let me sign my Mom out when before they said I had no authorization to get answers or make any decisions on my Mom's behalf per her condition?
My Mom has been under sedation most of the time she's been in the hospital and it's been hard to get answers directly from her regarding the treatment she's been receiving by the staff during her stay.
As far as I know the hospital still hasn't recorded her fall and the injury my Mom sustained from it in her chart. The hospital won't show us her chart anyway so we can't be sure of anything they're telling us, they just believe we should take their word and that's that.
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