chelseyloohoo
Junior Member
What is the name of your state (only U.S. law)? - Texas
Two Christmas' ago, I made the mistake of purchasing a jersey from a website I didn't validate. Immediately after purchasing, I received a note from my credit card company asking if this was a real purchase or not. That was my first indication that the website was probably not the most reputable of sites. I did some quick research and realized that they were an Asian company that created fake jerseys (which is not what I wanted). I quickly sent them an email cancelling the order and cancelled the payment on my credit card.
A few days later, they sent me an email stating that my order was being processed. I responded saying that I had cancelled my order and payment and told them to please not send it.
Weeks later, the jersey arrived on my doorstep.
I reached back out when I got the package and told them I had received the jersey which I had cancelled and not paid for, and asked for a shipping label so that I may return it. I did not receive the label. Instead, I have continued to receive emails asking for me to pay for the jersey. They ignore all emails where I ask for a label.
What is the recommended course of action? Do I ignore their emails? Do I continue to ask for a label? Is there anything they can legally do since I now have a product I haven't paid for?
Two Christmas' ago, I made the mistake of purchasing a jersey from a website I didn't validate. Immediately after purchasing, I received a note from my credit card company asking if this was a real purchase or not. That was my first indication that the website was probably not the most reputable of sites. I did some quick research and realized that they were an Asian company that created fake jerseys (which is not what I wanted). I quickly sent them an email cancelling the order and cancelled the payment on my credit card.
A few days later, they sent me an email stating that my order was being processed. I responded saying that I had cancelled my order and payment and told them to please not send it.
Weeks later, the jersey arrived on my doorstep.
I reached back out when I got the package and told them I had received the jersey which I had cancelled and not paid for, and asked for a shipping label so that I may return it. I did not receive the label. Instead, I have continued to receive emails asking for me to pay for the jersey. They ignore all emails where I ask for a label.
What is the recommended course of action? Do I ignore their emails? Do I continue to ask for a label? Is there anything they can legally do since I now have a product I haven't paid for?