TheGoodWife
Junior Member
What is the name of your state (only U.S. law) Wisconsin
My husband fell victim to a giftcard scam after finding fraudulent charges on his debit. The bank refused to dispute the charges for him and told him to take care of calling Apple himself so he did. Their number didn’t work so he googled it and accidentally called the one from an ad, not the actual website for Apple support and unbeknownst to him it was a scam. They made him buy several hundred dollars worth of giftcards and told him he would be reimbursed on the card (I know, I know).
So I know there’s no way we are getting that money back from the scammers but I wonder if we have any legal recourse, because the bank told him to handle it himself ... and the fraudulent charges were a result of a utility payment portal from our city getting hacked. He would have never had to call support if not for the bank or utility company setting him on this path. He has very bad anxiety and was solely focused on getting his money back so it didn’t seem scammy to him until it was too late. Even so, if the pay portal from our utility bill wasn’t hacked this would have never happened. Can we take them to small claims court citing that they are responsible (utility company) because their mess caused panic or the bank is responsible for not doing their job and disputing the charge?
Thank you.
My husband fell victim to a giftcard scam after finding fraudulent charges on his debit. The bank refused to dispute the charges for him and told him to take care of calling Apple himself so he did. Their number didn’t work so he googled it and accidentally called the one from an ad, not the actual website for Apple support and unbeknownst to him it was a scam. They made him buy several hundred dollars worth of giftcards and told him he would be reimbursed on the card (I know, I know).
So I know there’s no way we are getting that money back from the scammers but I wonder if we have any legal recourse, because the bank told him to handle it himself ... and the fraudulent charges were a result of a utility payment portal from our city getting hacked. He would have never had to call support if not for the bank or utility company setting him on this path. He has very bad anxiety and was solely focused on getting his money back so it didn’t seem scammy to him until it was too late. Even so, if the pay portal from our utility bill wasn’t hacked this would have never happened. Can we take them to small claims court citing that they are responsible (utility company) because their mess caused panic or the bank is responsible for not doing their job and disputing the charge?
Thank you.